Search Results

Discover the Week of Integrity organized by the International Chamber of Commerce Netherlands. Explore events, workshops, and discussions focused on promoting ethical business practices and integrity in the global marketplace. Join us in fostering a culture of transparency and trust. Partner meeting 24-04-2024 Greenwashing: Let's be real Following our engaging partner meeting held on April 24th, 2024, at the prestigious Beursgebouw in Amsterdam, we are delighted to share a glimpse of the event through captivating pictures and a brief summary of our discussions. Snapshot of the Gathering: The meeting, graciously hosted by Stichting DSI, provided a dynamic platform for stakeholders to convene and delve into the intricate subject of greenwashing. Against the backdrop of the historic Stock Exchange building, attendees immersed themselves in insightful conversations and exchanged perspectives on combating greenwashing practices. Key Highlights, 8 calls to action: Alignment in Communication: Enhance alignment between industry definitions and investor expectations. Communication professionals should clearly convey the real-world impacts and limitations of investment products, ensuring transparency and clarity. Open Dialogue on Investment Outcomes: Foster honest discussions, led by organizational leadership, regarding the outcomes of investments. Encourage transparency about achievable goals and the tradeoffs involved in allocating capital. Common Understanding of Sustainability: Develop a shared understanding of sustainability within the investment industry. Recognize that ESG serves as a lens for understanding sustainability factors but does not define sustainability itself. Explicitly outline the consequences and tradeoffs of pursuing sustainability goals. Direct Policy Action over Transparency: Advocate for more direct policy action, such as carbon taxes and clean energy incentives, rather than relying solely on financial market regulations like SFDR. Emphasize that financial markets are enablers, not drivers, of sustainability. Focus on Better Regulation: Prioritize better regulation over increased regulation. Address the limitations of current disclosure frameworks and ensure that sustainable investments deliver real-world contributions to sustainability goals. Realistic Risk Profiles for Sustainable Investments: Recognize the inherent risk in sustainable investments and avoid equating them with traditional products. Acknowledge that achieving sustainability outcomes may require accepting higher risk profiles. Navigate Data Challenges: Utilize data as a supporting tool, not as the sole determinant of sustainability. Avoid outsourcing the definition of sustainability to data providers, as it increases greenwashing risks. Encourage initiatives like the European Commission's efforts to improve the reliability and comparability of ESG ratings. Establish Industry Standards: Strengthen industry standards to build trust and consistency in sustainable investing. While avoiding complete standardization to allow for innovation, establish clearer definitions of sustainability to reduce confusion among investors. Empower investors to assess sustainability based on actual impact, supported by ongoing education and critical assessment within organizations. Looking Ahead: As we reflect on the success of our recent gathering, we remain committed to advancing dialogue and collaboration in our collective pursuit of integrity. Stay tuned for upcoming initiatives and opportunities to continue our shared mission. We extend our sincere gratitude to all participants for their contributions to the success of the event and especially to Stichting DSI . For more information about the Week of integrity and our ongoing initiatives, visit our website .

< Back < Previous | Next > Integrity & Culture Building Integrity Through Trust and Psychological Safety Camila Fossati, People and Organizations Director, Braskem 16 Jun 2025 A culture of integrity doesn’t come solely through regulations; it thrives on trust, transparency, and psychological safety. Psychological safety—where individuals can speak up and raise concerns without fear—is the foundation of a strong compliance culture. Camila Fossati Camila Fossati is a strategic and inclusive HR leader with over 18 years of international experience across Europe, Asia, and Latin America. With deep expertise in organizational culture, leadership development, and strategic talent management, she has held senior roles at companies such as Braskem, Makro, Suzano, and Gerdau. Throughout her career, Camila has led transformative initiatives that drove cultural change, enhanced organizational effectiveness, and fostered inclusive, high-performing work environments. She is known for aligning HR strategy with institutional values, navigating complex governance, and translating compliance into practical, people-centered solutions. Her leadership is grounded in empathy, data-driven decision-making, and a strong commitment to integrity and diversity. Passionate about creating meaningful change, she continues to inspire teams and organizations to thrive through trust, transparency, and continuous learning. In today’s fast-paced and competitive business landscape, my experience continues to reinforce a critical truth: a culture of integrity doesn’t come solely through regulations; it thrives on trust, transparency, and psychological safety. As organizations face increasing regulatory demands and ethical pressure, the role of leadership in cultivating a compliant, values-driven culture has never been more vital. Psychological safety (which is the belief that individuals can speak up, admit mistakes, and raise concerns without fear of retaliation) is the foundation of a strong compliance culture. When employees feel safe to voice ethical concerns or report misconduct, organizations are better equipped to prevent, detect, and respond to compliance risks. Integrity Starts at the Top: A Strategic Leadership Imperative Leaders set the tone. A culture of integrity starts when leaders model ethical behaviour, communicate expectations clearly, and create an environment where compliance is not just a checkbox, but a shared value. However, when communication is inconsistent or fear of judgment prevails, silence becomes the norm; and silence is the enemy of compliance. Despite this, some HR leaders remain cautious about engaging deeply with compliance, concerned about being perceived as monitors or “corporate police.” There’s an opportunity to rethink this mindset. Human Resources and Compliance are not gatekeepers; they are strategic enablers of a culture where integrity is lived, not legislated. These professionals play a crucial role in guiding leaders to foster environments where ethical behaviour is encouraged and rewarded. Together they help embed integrity into daily operations, not as an obligation, but as a mindset and a conviction. By partnering with leadership, these functions can: Foster open dialogue that encourages ethical decision-making at all levels. Translate values into behaviours through targeted training and coaching. Build systems of accountability that reward transparency and responsible action. When integrity is embraced as a shared mindset rather than imposed as a mandate, it becomes the foundation for trust, resilience, and long-term value. Empowering Employees to Speak Up In a culture of integrity, employees are not passive observers: they are active participants in maintaining ethical behaviour. But this only happens when they feel empowered to raise concerns without fear. Consider a scenario where an employee notices a potential compliance issue but hesitates to report it, fearing retaliation or being labelled a troublemaker. This hesitation can lead to serious consequences. Psychological safety has the potential to transform this dynamic by ensuring that employees feel respected, heard, and protected when they speak up, whether they’re reporting a policy violation or suggesting a more ethical way of doing business. Learning from Mistakes, Not Punishing Them A culture of integrity isn’t about expecting perfection, it’s about fostering a mindset of growth and accountability. Mistakes are part of being human; what truly matters is how organizations respond. This willingness to learn, adapt, and stay true to their values in the face of setbacks is what defines their ethical maturity. When errors are met with blame, employees hide them. When they’re met with curiosity and accountability, employees grow. This mindset shift from punishment to learning is essential for compliance programs to be effective and sustainable. Organizations that embed integrity into their culture don’t just avoid risk: they build trust and strengthen their long-term success. Employees in these environments are more engaged, more loyal, and more likely to act in the company’s best interest. They understand that compliance is not a barrier to performance, but a pathway to trust, reputation, and long-term success. In Summary, fostering a culture of integrity relies on creating an environment grounded in psychological safety, ethical leadership, and continuous learning. When people feel safe to speak up and take responsibility, integrity becomes part of everyday behaviour, not just a matter of compliance. Supporting this kind of culture isn’t only the right thing to do, it’s also a thoughtful and strategic investment in long-term success.

Discover the ICC Digital Standards Initiative, which aims to create a unified digital trade environment by harmonizing global standards. Learn how ICC is driving policy coherence and interoperability to streamline international trade processes. Digital Standards Initiative We are establishing  a globally harmonised  digital trade environment. What is the ICC Digital Standards Initiative? Recent innovations to digitise the global trading system have had the unintended consequence of fragmenting the market and the platforms used by several industries of the international supply chain and public sector agencies. There is a clear need for a trusted, independent and neutral body to lead the effort to connect digital islands. Hosted by the International Chamber of Commerce (ICC) , the Digital Standards Initiative is committed to promoting policy coherence and harmonising digital trading standards for the benefit of businesses, governments, and people everywhere. Working with established standard-setting bodies and international organisations, the ICC Digital Standards Initiative will drive greater adoption of existing standards and create new frameworks to unify digital trade processes. For an overview of existing standards that could help drive adoption, identify potential gaps, and promote interoperability, click here for a copy of The Standards Toolkit for Cross-Border Paperless Trade . The ICC Digital Standards Initiative will resolve key challenges facing trade digitisation efforts, including: Lack of coherent standards for developers, executives and policymakers. Platform rulebooks that hinder cross-platform title document exchange and utilisation. Insufficient standards to simplify blockchain and non-blockchain based integration. Legal uncertainty regarding the acceptance of digital trade documentation. Unclear requirements for foundational trade standards. Digital Standards Initiative in the Netherlands A conversation with Gerard Hartsink, lead DSI in NL. The common theme in Gerard Hartsink’s long career has been international trade and their payments. Whatever job he has been doing, he says that his work has always been “at the edge of international business processes, standards, and technology”. He has worked for the ICC for over ten years, the previous three of which as Chairman of the Digital Standards Initiative (DSI) Industry Advisory Board. In this interview, he highlights the significance of the DSI programme in streamlining the flow of global trade. Can you explain the ICC’s DSI programme in one sentence? The aim of the ICC’s Digital Standards Initiative is to develop a globally harmonized, digitized trade environment. Let’s get into more detail. How will this be accomplished? The DSI programme is focused on two aspects. Firstly, to make sure that the legal rules of administrative law around the world are harmonized. If this is not harmonized globally, then international trade slows down. The UNCITRAL Model Law on Electronic Transferable Records – MLETR – is the relevant piece of legislation. Looking at the MLETR Tracker , you can see which countries have adopted this. The UK, for example, is further down the road than the Netherlands. The second part of the DSI mainly involves the technical data standards of the 40 international (paper) trade documents. These documents include data, but the format of these data is not the same of these documents to send them electronically to the business partners and government agencies such as customs, which is a problem. Moreover, it is in different languages. This is why we are nearly complete with the analysis of all 40 trade documents to get clarity about which data elements they contain. Then we identify the best standard for each data element: standardised data is very important for business-to-business, but also business-to-government communications. Standardised data is crucial in validating that the counterparty, for which the LEI (Legal Entity Identifier ) is the recommended option, is indeed the counterparty. Can you zoom in to the situation here in the Netherlands? The Netherlands has many exporters and importers dealing with goods and services. Although the Digital Standards Initiative is mainly for goods, it is not exclusive. A typical Dutch situation is that a lot of goods arriving at the Port of Rotterdam or Schiphol are destined for other countries. If one part of the container is for the Dutch market and the other part is for the rest of Europe, then it becomes very complex to understand who all the parties in the supply chain are. And, in the end, the data of the trade document related to the goods have to pass through multiple organisations, and everyone has to be paid for their services. From a practical perspective, the fact that all those documents do not have the same data is a problem for the exporter, importer or their service provider(s) established in or outside the Netherlands. What can be done to accelerate the implementation of the DSI in the Netherlands? ICC Netherlands has decided to create the ICC NL DSI Forum. This is not only for ICC members, but also key market participants in the Netherlands that are involved in international trade. This Forum has three tasks. First: to look at the DSI programme. Second: to listen to the members of the NL DSI Forum to hear their views based on their local industry knowledge. And third: if, in the end, we come to a global agreement, we will ask participants from the public and private sectors to help facilitate the adoption process of the ICC recommendations. What sort of timeline do you expect? It will take at least two years for the Dutch government to ensure that the MLETR is transposed to Dutch law. In addition, companies and their service providers will need to prepare themselves which will take one or two additional years. Therefore, awareness is very important; that people understand that this is going on at a global level under the umbrella of the ICC. I must also state that it is not just the ICC that is sitting around the table; many other organisations such as BIMCO, GS1, IPCSA, iSHARE, DCSA and IATA are working on this. Besides awareness, intelligent decisions from both the private and public sectors need to be made. Then we can start to have a dialogue about adoption. Is there a relationship between the Digital Standards Initiative and sustainability? There is definitely a direct link between the Digital Standards Initiative and some of the UN’s 17 sustainable development goals (SDGs): Industry, Innovation and Infrastructure [SDG #9], and Responsible Production and Consumption [SDG #12], for example. The DSI’s standardised suite of data facilitates easier communication; it also means that the cost of production, of moving goods around the world will decrease. If the processes of global trade can be carried out in a more efficient way, this will lead to more efficient use of resources. What is your personal motivation in working for the ICC’s DSI program? My history is in international business: I have the experience on how to use legal and technical standards to structure technology to facilitate international business processes. Therefore, I am very aware that the Dutch economy will benefit over time if we support the ICC’s Digital Standards Initiative. My motivation is working for the benefit of society. I have a focus on getting things done: this is what gives me a kick. Useful links: Standards Toolkit for Cross-border Paperless Trade Go to website The Standards Toolkit for Cross-Border Paperless Trade provides an overview of existing standards to help drive adoption, identify potential gaps and promote interoperability. Its objective is to equip every supply chain participant, both public and private, with some of the most notable and widely used standards to help push trade digitalisation to the next level. MLETR Tracker Go to website This tracker reflects information as known to ICC DSI on the global implementation of MLETR, stakeholders are invited to share any additional information that maybe relevant to update it. The Digital Standards Initiative Go to website The ICC Digital Standards Initiative is establishing a globally harmonised trade environment to address modern challenges and bridge digital standard gaps. UNCITRAL Model Law on Electronic Transferable Records Go to website The Model Law on Electronic Transferable Records (MLETR) aims to enable the legal use of electronic transferable records both domestically and across borders. The MLETR applies to electronic transferable records that are functionally equivalent to transferable documents or instruments. Transferable documents or instruments are paper-based documents or instruments that entitle the holder to claim the performance of the obligation indicated therein and that allow the transfer of the claim to that performance by transferring possession of the document or instrument. Transferable documents or instruments typically include bills of lading, bills of exchange, promissory notes and warehouse receipts. The Centre for Digital Trade and Innovation (C4DTI) Go to website C4DTI is an ICC United Kingdom-led, global initiative based at Teesside University established with support from the Tees Valley Combined Authority. We are an industry-led, government-supported public-private partnership that works with the ICC Digital Standards Initiative, foreign governments, business groups, companies and international partners to digitalise UK trade. We are agnostic to technology and advocate for open, interoperable systems (laws, rules, standards). Legal Entity Identifiers (LEI) Go to website Digital identities, within the context of cross-border trade, are referred to as LEIs. They operate in a similar way to having a company identification number with Companies House except LEIs are publicly listed on a global register and are listed as a foundational standard in the WTO/ICC Standards Toolkit.

ICC provides guidance on the ever-changing landscape of modern marketing and advertising issues, promoting effective self-regulation that is harmonized to best practice around the world. Marketing and advertising ICC provides guidance on the ever-changing landscape of modern marketing and advertising issues, promoting effective self-regulation that is harmonized to best practice around the world. The new ICC Marketing Code is here! Download the Code English 🇬🇧 Dutch 🇳🇱 Why self regulation in Marketing? The International Chamber of Commerce (ICC) supports self-regulation in marketing and advertising because it helps gain the trust of consumers and keeps the market lively and open to new ideas. This approach means that businesses in the advertising, marketing, and media sectors agree to follow their own set of rules and standards. These standards are more stringent than what the law requires. By committing to truthful, lawful, decent, and honest advertising, businesses build a stronger relationship with consumers. The practice of self-regulation began in 1937 and has been adopted in over 35 countries. The Consolidated ICC Code of Advertising and Marketing Communication Practice is seen as the leading model for self-regulation. It has laid the foundation for many of the self-regulatory systems we see today. The ICC codes are kept up-to-date and relevant by being flexible enough to work with different local laws and cultures. They are also regularly revised to keep up with new technologies and ways of doing business. The development of these codes involves a lot of input from industry professionals and experts both within and outside of the ICC, ensuring broad support and agreement. Digital Marketing Communication The digital media landscape is changing quickly, mainly due to new technology. This change has led to a significant increase in digital advertising. A growing concern in digital advertising is how businesses use Online Behavioural Advertising (OBA) to create personalized ads for internet users. This raises questions about consumer privacy and the protection of personal data, which are crucial for responsible advertising practices. The ICC's Code for Advertising and Marketing Communication Practice addresses these concerns by setting the first worldwide rules for OBA. These rules aim to protect consumers and encourage businesses to maintain high ethical standards. They include: Making it easy for consumers to opt out of data collection for advertising. Clearly stating when a social network site is commercial and controlled by advertisers. Only sending direct marketing messages when it's likely the consumer will be interested. Following acceptable commercial practices on social networks and only posting marketing messages where allowed. Giving extra protection to children What is Online Behavioural Advertising (OBA)? Online Behavioural Advertising (OBA) is when businesses collect information about a person's online actions over time, using one device across many different websites. They do this to show ads that match the person's interests and preferences. ICC code offers guidance for website operators and others on how to properly use OBA, which includes: Giving clear and obvious information about if and how OBA data is collected, including what kind of data is gathered and why. Providing a simple way for people to control whether their data is collected and used for OBA. Requiring clear permission from consumers before collecting and using their data through methods that track their visits across many websites. Asking for clear permission before using sensitive information to create targeted advertising groups. Keeping strong security measures to protect the data collected. Not creating advertising groups aimed at children under 13 years old. Additionally, the ICC organizes experts to discuss new challenges brought by digital marketing methods or platforms. This helps provide advice and viewpoints to those making policies on a global level. One of these groups, the Working Group on Digital Media, has created a Resource Guide to go along with the global principles on OBA outlined in the Code. This guide serves as a helpful tool for self-regulating OBA. Marketing's Response to Eco-Friendly Demands As the world becomes more concerned about environmental issues, people are asking for clearer information on how products affect the environment. Businesses are responding by trying to lessen their environmental impact, recognizing that this matters more to consumers now. However, there have been complaints about companies exaggerating or falsely presenting their products' environmental benefits or their own green practices. This practice, known as "greenwashing," involves making vague or misleading claims about a product's eco-friendliness. It can damage trust among consumers and unfairly disadvantage companies that are genuinely committed to honest and non-deceptive advertising. To address this issue, the International Chamber of Commerce (ICC) has created a global Framework for Responsible Environmental Marketing Communications . This framework is designed to help businesses navigate the complex world of green marketing claims . It covers a range of claims, from general sustainability to specific ones like climate impact, recyclability, and degradability. The framework provides a more detailed interpretation of the environmental claims section of the general code and includes a checklist. This checklist helps marketers and their agencies review their claims to ensure they are honest and socially responsible, thereby maintaining consumer trust. ICC response to European Commission’s Green Claims Directive Tailoring Marketing to Children Carefully Marketing plays a crucial role in informing consumers, including children, about products and services, contributing to economic growth. ICC Code emphasizes that all marketing should be legal, decent, honest, and truthful, especially considering how messages are understood by children. Children, being adept with media and technology, have access to a variety of marketing channels and content. However, their lack of experience in evaluating information makes them susceptible to misleading or inappropriate content. Recognizing this, ICC underscores the importance of marketers being extra careful when communicating with children and teenagers, treating them as distinct groups with specific needs and understanding levels. ICC defines "children" as those 12 and under, and "teens" or "young people" as those aged 13 to 18. To promote responsible marketing to children, the ICC's Consolidated Code provides guidelines that consider children's sensibility and society's social and cultural values.

Latest News Filter by Category Select Category Enter your email* Subscribe I want to receive monthly newsletter and updates from ICC Netherlands. * 12 May 2026 Global Insights Europe has the diagnosis. Execution is missing ICC Netherlands General Assembly 2026: four voices on competitiveness, AI, energy and MedTech – and the one challenge they all converge on Read More 11 May 2026 ICC Understanding leadership: a series of interviews from ICC Netherlands Interview with Fabia Tetteroo-Bueno Read More 11 May 2026 Digital Trade Get your business ready for digital trade: meet the ICC Digital Trade Navigator With the Netherlands’ new electronic bill of lading law in force, this exclusive ICC member benefit could not be more timely. Join one of the onboarding sessions on 28 May. Read More 11 May 2026 ICC Policy uncertainty cost businesses US$202 billion in 2025 - and the stakes for 2026 are bigger A new ICC report with Oxford Economics puts a price tag on policy volatility. Read More 6 May 2026 Integrity Whistleblowing Management Webinar Insights from a webinar on Whistleblowing Management Systems during ICC Integrity Week Read More 6 May 2026 Marketing & Advertising Trust as the through-line: inside the Global Marketing and Advertising Commission’s London meeting ICC Global Marketing and Advertising Commission — 28 April 2026, London Read More 6 May 2026 Dispute Resolution Preventing Disputes Before They Arise: Strategic Tools in Investment and Commercial Arbitration Read More 21 Apr 2026 Trade & Global Economy Customs at an inflection point Four trends shaping global trade compliance in 2026 Read More 14 Apr 2026 Trade & Global Economy The new EU Customs Code What business needs to know — a practical guide to the most ambitious EU customs reform since 1968 Read More 6 Apr 2026 Trade & Global Economy Reflections on a career in international trade: Bart Jan Koopman on the ‘new normal’, survival mode, and the future of global commerce “Optimism is almost a responsibility. Without a healthy dose of optimism and perseverance, you won’t get anywhere.” Read More 1 Apr 2026 Digital Trade ICC Netherlands welcomes adoption of eBL legislation Electronic bills of lading now legally recognised under Dutch law, supporting faster and safer trade flows Read More 1 Apr 2026 Trade & Global Economy WTO MC14: A fragile outcome at a critical moment for global trade The outcome of WTO MC14 highlights growing strain on the multilateral trading system. With no agreement on key issues such as reform and digital trade, uncertainty persists. Read More 31 Mar 2026 Dispute Resolution Arbitration from the Corporate Perspective A conversation with Huie (Sandy) Huang Read More 25 Mar 2026 Digital Trade Orchestrating the back office of the future: why the human factor is becoming the primary vulnerability As financial institutions digitalise their back offices, fraud is evolving from technical breaches to human manipulation. What does this shift mean for control, governance and risk in increasingly automated environments? Read More 23 Mar 2026 Integrity Shifting the perspective of ethics and compliance by focusing on return-on-investment Compliance is often treated as overhead until the costs of non-compliance show up in legal fees, disruption, and lost trust. This post explains how you can reframe ethics and compliance as a value protecting system and shows how ROI language helps shift compliance from the department of no to an active safeguard and contributor of enterprise value. Read More 23 Mar 2026 Dispute Resolution ICC Executive Board approves revised Rules of Arbitration The International Chamber of Commerce (ICC) has approved a revised version of its Rules of Arbitration. The new Rules will enter into force on 1 June 2026. Read More 23 Mar 2026 Integrity OECD Global Anti-Corruption & Integrity Forum 2026 At the 2026 OECD Integrity Forum, integrity and responsible business conduct emerged as strategic, data-driven drivers of competitiveness, requiring stronger integration with ESG, risk management and governance. Read More 20 Mar 2026 Marketing & Advertising ICC launches guidance on responsible AI in marketing As AI transforms marketing practices, ICC’s new guidance helps businesses apply established advertising standards to ensure transparency, accountability and consumer trust. Read More 17 Mar 2026 Digital Trade ICC launches global policy paper on preventing online and ICT-enabled fraud Read More 3 Mar 2026 Dispute Resolution The bigger picture of arbitration A conversation with Marc Krestin, Partner at Fieldfisher Read More 3 Mar 2026 Trade & Global Economy “Geopolitics is back in the boardroom”: a conversation with Marhijn Visser Ahead of WTO MC14, shifting trade dynamics and geopolitical pressures are directly affecting supply chain resilience, digital trade continuity and long-term planning; we discuss what Dutch business should anticipate and how engagement can strengthen predictability. Read More 2 Mar 2026 Trade & Global Economy “How Europe can stay economically strong in an age of geopolitical rivalry”: A conversation with Arend Jan Boekestijn As geopolitical rivalry increasingly shapes technology leadership, supply chains and energy security, European competitiveness depends on strategic coherence and institutional reform. We explore what this shift means for growth, resilience and long-term investment planning. Read More 27 Feb 2026 Integrity Boards under the microscope: from compliance to ethical stewardship As regulatory complexity, geopolitical pressure and AI reshape the risk landscape, how can boards transform ethics from a control function into a driver of long-term value, and what does this shift mean for today’s compliance leaders? Read More 27 Feb 2026 Trade & Global Economy Shaping the next chapter of global trade: the business agenda for MC14 Ahead of WTO MC14, 145 business organisations are urging reform and renewal of the digital trade Moratorium. This will have direct implications on legal certainty, cross-border data flows and the competitiveness of Dutch companies operating globally. Read More 25 Feb 2026 Climate & Sustainability CBAM enters a definitive phase: what businesses need to know With CBAM now in its definitive phase, carbon exposure has become a financial and operational reality for importers. What does this mean for margins, customs compliance and supply chain strategy in 2026 and beyond? Read More 25 Feb 2026 Climate & Sustainability COP 31 - Implementation is the real test As preparations for COP31 move forward, climate policy is shifting from targets to delivery, with new finance rules, carbon markets and trade measures increasingly shaping investment conditions, risk management and competitiveness for internationally active Dutch businesses. Read More 25 Feb 2026 Trade & Global Economy Will the UN Tax Framework reinforce certainty or create new fragmentations? UN negotiations on a new tax framework are entering a decisive drafting phase, with potential implications for treaty networks, service taxation and dispute resolution. These developments could have a substantial impact on internationally active Dutch businesses. Read More 24 Feb 2026 Digital Trade EU AI Omnibus - ICC’s position How will the EU’s AI and Digital Omnibus adjustments affect compliance costs, cross-border data flows and AI deployment strategies? We examine the practical implications for Dutch and internationally active companies as negotiations move forward. Read More 3 Feb 2026 Digital Trade Join the ICC Global Digital Trade Sandbox Digital trade is moving from ambition to execution. The ICC Global Digital Trade Sandbox offers companies a unique, vendor-neutral environment to test real digital trade processes, contribute to global pilots, and help shape the future of cross-border trade. Read More 3 Feb 2026 Dispute Resolution A Deeper Dive into the Importance of Dispute-Resolution Clauses Dispute-resolution clauses are often treated as boilerplate — but they are anything but. In our latest interview, Marieke Schaink explains why getting them right is a core element of risk management in international contracts. Read More 3 Feb 2026 Trade & Global Economy What Geopolitical Fragmentation Means for International Business Geopolitical fragmentation is no longer a risk scenario, it is the operating environment. In our interview, Michael Every unpacks what today’s geopolitical shifts mean for international business, and why companies must rethink strategy, resilience and assumptions. Read More 29 Jan 2026 Trade & Global Economy WTO reform at a critical juncture: business, policymakers and institutions in dialogue Keeping the multilateral trading system alive Ahead of the WTO Ministerial Conference, ICC Netherlands and VNO-NCW convened a timely round table on 29 January with business, policymakers and international institutions. The discussion confirmed one clear message: the system is under pressure, but indispensable — and reform is the only viable path forward. Read More 6 Jan 2026 Trade & Global Economy Intelligence-driven responses to geopolitical risk, espionage threats and cyber-attacks Geopolitical shocks, cyber-physical attacks and insider threats aren’t “emerging risks” anymore – they’re hitting companies now, and faster than leaders can update their plans. For our latest ICC Netherlands newsletter, we interviewed Tim Bosch (co-founder of the Birdwatcher Group) on why traditional scenario planning is collapsing, why every company is already a target, and why resilience can no longer be a project – it must embedded into your operating system. If your organisation isn’t preparing to pivot in days rather than quarters, it’s already behind Read More 6 Jan 2026 What ICC Members Can Expect from ICC Netherlands in 2026 In this New Year edition, ICC Netherlands outlines its strategic priorities for the year ahead, focusing on trade, integrity, dispute resolution, sustainability, leadership and digitalisation. Discover how we will work with our members, partners and global ICC network to strengthen Dutch business resilience in a rapidly changing world. Read More 2 Jan 2026 The Eight Key Benefits of ICC Arbitration for Business Disputes Read More 19 Dec 2025 Trade & Global Economy ICC warns of double taxation risks in latest UN tax talks As United Nations negotiations on a Framework Convention on International Tax Cooperation continue, ICC warns that reforms risk creating new layers of double taxation. Following the latest round of talks in Nairobi, ICC states that expanding taxing rights without mandatory safeguards and relief from double taxation could undermine cross-border investment, strain tax administrations and weaken global growth. Read More 18 Dec 2025 Trade & Global Economy Revitalising the multilateral trading system: Call for action Ahead of the 14th Ministerial Conference (MC14), ICC calls on members of the World Trade Organization (WTO) to launch a structured, time-bound WTO reform round and preserve the Moratorium on Customs Duties on Electronic Transmissions – essential steps to restore stability and confidence in global trade. Read More 17 Dec 2025 Dispute Resolution Joint ICC Arbitration Day: Key Takeaways Arbitration is evolving, fast. Missed the Joint ICC Arbitration Day? Catch the key moments: new ICC rules, Court insights, in-house expectations, and Europe’s shifting landscape. Read More 1 Dec 2025 Trade & Global Economy Navigating Geopolitical Risk in a Fractured World In a global landscape marked by geopolitical tension, regulatory fragmentation and increasingly fragile supply chains, businesses face risks that are more complex – and more consequential – than ever. To explore how organisations can navigate this uncertainty, we spoke with Tobias Wellner, a Senior Analyst at global specialist risk consultancy Control Risks. Read More 1 Dec 2025 Dispute Resolution International Arbitration: from a neutral’s perspective Continuing our series of interviews with arbitration experts, we spoke with Marieke Witkamp, a retired Dutch commercial judge now based in Houston, where she serves full-time as an international arbitrator. [...] In this interview, she reflects on the moment she truly understood the power of arbitration, the advantages it offers over litigation, and how dispute resolution continues to evolve across different sectors. Read More 27 Nov 2025 Dispute Resolution What Businesses Really Want to Know About Arbitration: Top Questions from Last Week’s ICC Workshop What questions do businesses really ask about arbitration? From sanctions and enforcement to confidentiality and clause drafting, discover the top questions businesses raised during our latest ICC arbitration workshop. Read More 26 Nov 2025 Trade & Global Economy The WTO’s hidden value Every time a product clears a border, every time a services firm invests abroad, or every time an innovator protects a patent overseas, they are relying on WTO rules, committees and monitoring systems designed to reduce risk and increase predictability. Read More 23 Nov 2025 Climate & Sustainability COP30 Falls Short of What the Global Economy Needs COP30 reaffirmed global commitment to the Paris Agreement, but its outcomes fall short of what the world economy urgently needs. Without clear pathways on adaptation, mitigation and finance, the private sector’s ability to deliver climate solutions at scale remains constrained. Read More 7 Nov 2025 Climate & Sustainability Updated Global Framework for Responsible Environmental Marketing Communications ICC has released its updated 2025 Framework for Responsible Environmental Marketing Communications, providing global guidance to ensure environmental claims are accurate, transparent and evidence-based. Read More 4 Nov 2025 Dispute Resolution The Silent Drain on Enterprise: The Economic Impact of Unresolved Commercial Disputes A new ICC–Oxera report reveals the staggering global cost of unresolved commercial disputes, which drain liquidity, suppress investment, and weaken trust in markets. The study highlights how affordable, digital dispute resolution can unlock growth, especially for SMEs, and strengthen justice as essential economic infrastructure. Read More 3 Nov 2025 Trade & Global Economy Competitiveness in times of Geo-economic Fragmentation As global power shifts toward fragmented multipolarity, trade is increasingly shaped by geopolitics, security, and strategic autonomy. Businesses must navigate competing rules, supply-chain risks, and political pressures to remain competitive in an era of geo-economic fragmentation. Read More 3 Nov 2025 Digital Trade Paperless Trade Pilot Handbook – Road to a broader Digital Trade Paperless trade is no longer a distant aspiration; It is today’s most practical lever for cutting cost, time, and risk in cross-border commerce. Read More 3 Nov 2025 Dispute Resolution Arbitration in Focus Bas van Zelst is a partner at Enhance Arbitration, a law firm dedicated exclusively to arbitration. Enhance provides (co-)counsel, arbitration and advisory services. He is also a member of the ICC Netherlands Arbitration & Dispute Resolution Committee. In this article, he talks about the main definitions and characteristics of arbitration – and how these differ from litigation. He also outlines what makes the Netherlands an attractive seat of arbitration, and shares his thoughts on the link between arbitration and peace. Read More 2 Nov 2025 Climate & Sustainability From Ambition to Economic Delivery: ICC’s Call to Action Ahead of COP30 As world leaders prepare to meet in Belém for COP30, ICC calls on governments to turn climate ambition into economic delivery. Representing over 45 million companies, ICC urges concrete action on finance, adaptation and market integrity to unlock private investment and make the transition to net zero a driver of growth and resilience. Read More 1 Nov 2025 Integrity Highlights from the Week of Integrity 2025 The Week of Integrity 2025 brought together organizations across sectors to explore how integrity strengthens culture, trust, and sustainable growth. From the launch of the new Book of Integrity to inspiring partner initiatives and thought-provoking dialogues, the week proved that integrity is a year-round capability, not just a one-week commitment. Read More 30 Oct 2025 Trade & Global Economy ICC Trade Register 2025 Built on over USD 25 trillion in transaction data, the ICC Trade Register 2025 offers the most comprehensive insight into global trade and supply chain finance. Its findings confirm trade finance as a low-risk, high-impact asset class—and show how data-driven evidence continues to shape smarter regulation, sustainability, and competitiveness worldwide. Read More 27 Oct 2025 Climate & Sustainability Turning Ambition into Action: ICC and Sage Release 2025 SME Climate Finance Stocktake A new ICC–Sage report reveals that while SMEs are leading on sustainability ambition, access to green finance remains critically low. The study calls for digital solutions, simpler reporting, and smarter policy to unlock the trillions needed for small businesses to drive the global net-zero transition. Read More 21 Oct 2025 Digital Trade ICC Calls for Government Action and Business Expertise to Strengthen Global Cyber Resilience As the UN prepares to launch a new Global Mechanism on cybersecurity, ICC urges governments to pair decisive action with business expertise to strengthen global cyber resilience. The private sector, operating on the front lines of digital defense, must be meaningfully included to ensure policies are practical, inclusive, and future-proof. Read More 7 Oct 2025 Dispute Resolution Beyond the Contract: Insights from the ICC NL Dispute Resolution Forum 2025 At the ICC Dispute Resolution Forum on 7 October, experts explored how culture, trust, and human behaviour shape cross-border business disputes. The discussions revealed that resolving conflicts effectively starts long before the contract is signed. Read More 7 Oct 2025 Global Insights Building common ground in a fragmented world From trade digitalisation to sustainability and WTO reform, one message keeps returning: ambition is high, but the system must move faster. A reflection on clarity, trust, and cooperation, and why bringing people together still matters most. Read More 6 Oct 2025 Trade & Global Economy ICC Netherlands at the WTO Public Forum 2025 in Geneva At the WTO Public Forum 2025, ICC Netherlands joined global leaders to address one key question: how can we rebuild trust in global trade? From digitalization to AI and sustainability, the call for WTO reform has never been more pressing. Read More 6 Oct 2025 Climate & Sustainability Circular Plastics and Dutch Leadership: An Interview with Willemijn Peeters, founding director of Searious Business "The Netherlands stands at a crossroads. If we embrace circularity at scale, we can future-proof our economy, strengthen our resilience, and prove that sustainability and competitiveness can go hand in hand". Read More 1 Sept 2025 Trade & Global Economy Global trade – an urgent need for reform Global trade is at a crossroads. Rising protectionism, geopolitical tensions and stalled reforms threaten the stability of the rules-based system that underpins Dutch and international business. In this interview, Valerie Picard, ICC’s Head of Trade, explains why urgent WTO reform is needed, what “revitalising the global trading system” means in practice, and how Dutch companies can play a leadership role in shaping the future of trade. Read More 1 Sept 2025 Digital Trade ICC Netherlands calls on Dutch Parliament to accelerate adoption of MLETR ICC Netherlands, together with a broad coalition of companies, banks and business associations, has presented a whitepaper to the Dutch Parliament calling for swift adoption of the UNCITRAL Model Law on Electronic Transferable Records (MLETR) – a move that will cut costs, reduce delays and strengthen the Netherlands’ competitive position. Read More 1 Sept 2025 Digital Trade ICC Netherlands roept Tweede Kamer op: versnel adoptie van digitale handelsdocumenten (MLETR) ICC Nederland heeft samen met een brede coalitie van bedrijven, banken en brancheorganisaties een whitepaper aangeboden aan de Tweede Kamer om snelle invoering van de UNCITRAL Model Law on Electronic Transferable Records (MLETR) te bevorderen – een stap die kosten bespaart, doorlooptijden verkort en de concurrentiepositie van Nederland versterkt. Read More 31 Aug 2025 Climate & Sustainability Share Your Story: Be Part of ICC’s Global Climate Campaign Business has a crucial role to play in tackling climate change – not only by reducing risks but by creating opportunities. Real-world examples from companies of all sizes show policymakers and peers that innovation and investment can deliver climate solutions at scale. That’s why ICC is calling on businesses to share their stories as part of its global climate campaign ahead of COP30. By showcasing successes and lessons learned, we can inspire action, remove barriers, and make the case for the enabling policies needed to accelerate the clean transition. Read More 28 Aug 2025 Climate & Sustainability ICC Report: Unlocking Private Sector Investment for Climate Adaptation Climate change is already costing the global economy trillions, yet adaptation finance continues to lag far behind what is needed. A new ICC–Oxera report highlights how the private sector can play a decisive role in closing this gap. With public funds alone insufficient, innovative instruments, better risk data, and enabling regulation are essential to unlock private investment at scale. As the official voice of business in the UN climate process, ICC will bring these recommendations to COP30 in Belém to advocate for a stronger role of business in building global climate resilience. Read More 20 Aug 2025 Trade & Global Economy Business takeaways from the first rounds of UN Tax Framework Convention negotiations ICC is advocating for predictable, stable global tax rules to support cross-border trade and investment at the first rounds of United Nations Tax Framework Convention talks. Taxpayer rights, rigorous economic analysis, clarity on new instruments and effective dispute prevention and resolution were championed as key priorities for business. Read More 15 Aug 2025 Climate & Sustainability Business disappointed by failure to secure global plastics treaty The International Chamber of Commerce has issued the following statement at the conclusion of the latest round of intergovernmental negotiations on a proposed UN plastics treaty: Read More 28 Jul 2025 Climate & Sustainability How to scale private finance for adaptation and unlock new business opportunities As the frequency and severity of climate-related events escalate, there is a growing consensus that mitigation alone is insufficient. Adaptation must play a central role in securing resilience. To support this shift, the new ICC-commissioned Oxera report assesses how the private sector’s role in climate adaptation can be strengthened and scaled. The report is intended to inform ICC’s advocacy as the official UNFCCC Focal Point for Business and Industry in the lead-up to COP30 in Belém. Read More 26 Jul 2025 Climate & Sustainability Enhancing Climate Finance in Emerging Markets Emerging markets and developing economies need US$450–550 billion in additional annual climate finance by 2030, but private flows are declining. ICC’s new policy brief shows how targeted reforms to the Basel III framework could unlock 3–4 times more private investment in climate-aligned projects. Ahead of COP30, ICC is calling for a structured dialogue with regulators to ensure climate finance flows to where it is most urgently needed. Read More 11 Jul 2025 Global Insights Harmonised AI standards to reduce fragmented global rules This ICC policy paper highlights how divergent AI regulations across countries can lead to fragmented global markets and increased business costs. ICC calls for greater coordination on the development of international, market-driven AI standards, to bridge legal differences, reduce compliance burdens, improve market access and enhance cross-border innovation. Read More 10 Jul 2025 Trade & Global Economy ICC and WCO release trade facilitation recommendations for enhanced integrity at borders Integrity at borders is fundamental to sustainable trade and economic growth. A new joint International Chamber of Commerce-World Customs Organization paper highlights how trade facilitation – by digitalising processes, reducing complexities and increasing transparency – can be a powerful tool for fighting corruption. Read More 4 Jul 2025 Business Solutions ICC Anti-corruption Clause The ICC Anti-corruption Clause is a voluntary contractual provision that companies can include in their commercial agreements, whereby they undertake to comply with the 2023 ICC Rules on Combating Corruption or commit to put in place and maintain an anti-corruption compliance programme. Read More 30 Jun 2025 Climate & Sustainability Business at the Table: ICC and the Private Sector at the SB62 Climate Talks At the June 2025 Bonn Climate Conference, business leaders led by the ICC called for urgent action to remove regulatory and financial barriers, scale up adaptation, and support high-integrity carbon markets. With COP30 nearing, they urged governments to align with 1.5°C goals and shift from talk to action, emphasizing that the private sector is ready but needs the right conditions. Read More 30 Jun 2025 Climate & Sustainability New ICC Policy Brief Calls for Regulatory Reforms to Unlock Climate Finance in Emerging Markets ICC urges targeted reforms to global banking rules, especially Basel III, to unlock climate finance for emerging markets. The brief proposes near-term fixes and deeper changes to ease capital barriers without risking financial stability. Read More 30 Jun 2025 Climate & Sustainability FfD4 Opens in Seville: A Crucial Test for Financing the SDGs At the FfD4 conference in Seville, the ICC called for practical, private sector-led financing to achieve the SDGs, urging action beyond symbolic commitments. With the “Compromiso de Sevilla” agreed, ICC is pushing for greater business input on SME investment, tax reform, and climate finance. Read More 30 Jun 2025 Trade & Global Economy Project Phoenix: A Bold Business-Led Response to Trade System Fragmentation At the National Committee (NC) Strategic Session held during We are ICC Week 2025, ICC unveiled its most ambitious initiative in recent years: Project Phoenix. Introduced by ICC Secretary General John W.H. Denton following a high-level panel with Shinta Kamdani, Arancha González, and Andrew Wilson, the launch framed ICC’s response to deepening geopolitical and economic uncertainty. Read More 30 Jun 2025 Climate & Sustainability Post-UNOC3: Business Rallies for Ocean Action with Landmark Call to Policymakers Over 80 businesses and networks joined an ICC-led declaration at UNOC3, urging urgent action to protect ocean health as key to climate resilience and economic prosperity. The Business Call to Action outlines commitments and policy asks to scale sustainable ocean solutions and is open for more support. Read More 30 Jun 2025 Marketing & Advertising European Commission Withdraws Green Claims Directive — ICC Welcomes Opportunity for Constructive Recalibration The European Commission has withdrawn the Green Claims Directive after concerns over burdens on SMEs, marking a key advocacy win for ICC and its members. ICC now invites businesses to help shape future sustainability marketing policies that are credible, practical, and innovation-friendly. Read More 30 Jun 2025 Trade & Global Economy Beyond the West: Rethinking Europe’s Role in the Global Order Alex Krijger, a historian and geopolitical advisor, says the 2025 NATO Summit was a turning point, with Europe finally stepping up to take more responsibility for its own security. He believes the world is shifting toward a new global balance of power, and Europe needs to build fairer relationships with the Global South, rethink old institutions, and broaden its view beyond just Western perspectives. Read More 30 Jun 2025 ICC #WeAreICCWeek From 16–19 June, #WeAreICC Week brought together over 200 ICC representatives and leaders from 85 countries in Paris for a dynamic series of strategy and governance meetings. Highlights included the annual meeting of the ICC World Council, chaired by Philippe Varin, and a gathering of the ICC Executive Board. Read More 24 Jun 2025 Dispute Resolution ICC Dispute Resolution Statistics: 2024 The annual ICC Dispute Resolution Statistics offer a comprehensive overview of disputes submitted to the ICC International Court of Arbitration and the ICC International Centre for ADR. They provide an in-depth breakdown of the numbers and global reach of ICC Arbitration and other ICC Dispute Resolution Services worldwide. Read More 16 Jun 2025 Integrity Building Integrity Through Trust and Psychological Safety A culture of integrity doesn’t come solely through regulations; it thrives on trust, transparency, and psychological safety. Psychological safety—where individuals can speak up and raise concerns without fear—is the foundation of a strong compliance culture. Read More 13 Jun 2025 Global Insights Major banks set industry milestone with endorsement of ICC’s Principles for Sustainable Trade Finance A group of leading Trade Finance banks have announced their endorsement of the International Chamber of Commerce’s (ICC) Principles for Sustainable Trade Finance (ICC PSTF). This group, and further supporting banks, collectively represent as much as 25% of the global trade finance market by volume. Read More 12 Jun 2025 Dispute Resolution ICC arbitration tops global survey The Arbitration Rules of the International Chamber of Commerce (ICC) have been named the world’s preferred arbitration rules in a global survey investigating current trends in user preferences and perceptions. Read More 11 Jun 2025 Digital Trade Data flows in supply chains: Practical realities and policy implications Cross-border data flows are essential for efficient global supply chains, enabling real-time coordination and logistics across borders. ICC provides concrete recommendations to align policies with operational realities and keep trade flowing. Read More 10 Jun 2025 Climate & Sustainability ICC joins Business Call to Action to accelerate global cooperation for our oceans In a joint Business Call to Action more than 80 businesses and supporting organisations from 25 countries, including 55 businesses representing over €600 billion in turnover and 2 million employees, urged both private and public decisions-makers to strengthen global cooperation and accelerate action to conserve and sustainably use the ocean. Read More 4 Jun 2025 Trade & Global Economy Why services can’t realistically be tariffed and shouldn’t be New ICC brief outlines why tariffs on cross-border services are unworkable and what policymakers should do instead. Read More 2 Jun 2025 Trade & Global Economy ICC warns trade uncertainty is undermining global business confidence Speaking live in an interview on Bloomberg’s Balance of Power show with hosts Kailey Leinz and Joe Mathieu, ICC Secretary General John W.H. Denton AO discussed current trade policy tensions and what it means for the international business community. Read More 1 Jun 2025 Climate & Sustainability Sustainability is no longer a buzzword—it’s a business imperative Sustainability is everywhere – but what does it really mean for a business to be sustainable? And who gets to define it? To get some answers, we spoke to Ed Gillespie, whose credentials involve nearly three decades at the forefront of sustainability. Read More 1 Jun 2025 Trade & Global Economy Africa – issues and opportunities relating to trade In the previous issue of this newsletter we heard that the USA represents just 13% of global trade. In our conversation with Secretary General of ICC United Kingdom Chris Southworth, he said that “we need to focus on the remaining 87% of the global trade system.” Read More 28 May 2025 Dispute Resolution Mediation in Practice: Empowering Legal Professionals with Strategic Tools for Commercial Disputes On 28 May, ICC Netherlands joined forces with CMS and the Academy of Legal Mediation for a highly interactive and well-attended afternoon dedicated to exploring the strategic use of mediation in commercial disputes. Read More 27 May 2025 Trade & Global Economy Developments on the UN Framework Convention on International Tax Cooperation The ICC convened a timely briefing to update business stakeholders on the UN-led process to negotiate a new Framework Convention on International Tax Cooperation. Read More 23 May 2025 Trade & Global Economy A call to de-escalate transatlantic trade tensions In response to a US proposal to increase tariffs on European Union goods, ICC is calling for redoubled ongoing efforts to renew the US-EU trade relationship. Read More 20 May 2025 Events Trading Blows or Building Bridges? Navigating Global Trade in a Multipolar World As global trade becomes increasingly politicised, polarised, and unpredictable, how should businesses respond? On 20 May, ICC Netherlands gathered leading voices from business, policy, and finance to explore the realities—and responsibilities—of trading in a multipolar world. What emerged was a clear message: navigating complexity isn’t optional, it’s strategic. Read More 15 May 2025 Digital Trade The Netherlands Moves on eBL Legislation — But More is Needed for True Trade Digitalisation The Dutch government has taken an important first step in the digitalisation of trade by submitting a bill to Parliament that formally recognises the legal validity of electronic bills of lading (eBLs). Read More 14 May 2025 Trade & Global Economy Reimagining WTO Dispute Settlement: a business case for mediation Mediation under the World Trade Organization (WTO) Dispute Settlement Understanding can help governments resolve trade frictions faster, cheaper and more constructively – if they’re willing to use it. ICC is making the case. Read More 8 May 2025 Integrity Speaking up is Golden: The Importance of Integrity for a Safe Reporting Culture in Organizations Organisations are often well-insured against rare events like fires but underestimate the frequent and damaging risks of integrity violations such as fraud or misconduct; investing in a strong integrity culture and internal reporting procedures is essential for early detection and reduced harm. Read More 6 May 2025 Integrity Navigating the divide: Acting with integrity when cultural adaptation is required Danielle Dielissen shows how personal background shapes integrity in business and emphasizes self-awareness, role models, and diversity to uphold ethical behavior across cultures. Read More 5 May 2025 Business Solutions ICC Global Marketing and Advertising Commission At the 2025 ICC meeting, key updates were shared on advancing ethical advertising practices, including new policies on responsible AI use, environmental claims, and marketing to children—emphasizing the importance of transparency, inclusivity, and public trust. Read More 5 May 2025 Events Advance Integrity in Business – Join the Business Integrity Accelerator The UN Global Compact Network Netherlands and the International Chamber of Commerce (ICC) are launching the Business Integrity Accelerator (BIA)—a global program designed to help companies move beyond compliance and embed integrity into their core strategy and operations. Read More 4 May 2025 Dispute Resolution Draft Smart, Resolve Smarter: How to Use Mediation Clauses Effectively Amid rising geopolitical tension, mediation is gaining traction in international contracts—but its effectiveness depends on clear wording and local legal interpretation. Read More 3 May 2025 Trade & Global Economy Incoterms® 2020: Navigating Risk, Responsibility & Reality in Global Trade Incoterms® 2020 help businesses manage tariff and compliance risks in global trade by clearly defining who is responsible for transport, insurance, and customs duties. Strategic use can reduce seller exposure to tariffs, making these terms crucial tools in navigating today’s volatile trade environment. Read More 2 May 2025 Trade & Global Economy Global Trade Uncertainty Rises: 42% of Firms Brace for Impact A recent ICC Pulse Survey reveals growing concern among global businesses following the U.S. administration’s 2 April 2025 announcement of sweeping new tariff measures. Read More

ATA Carnet is an international customs document that permits duty-free and tax-free temporary import of goods for up to one year and serves as a guarantee to customs duties and taxes. ATA Carnets cut red tape by simplifying and unifying customs border crossing regulations. Learn More... Certificates of Origin A Certificate of Origin (CO) confirms the ‘nationality’ of a product and serves as a declaration to satisfy customs or trade requirements. COs are mostly required for customs clearance procedures to determine duties or legitimacy of imports.

Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Equipping leaders to drive sustainable, ethical, and impactful business practices. Equipping leaders to drive sustainable, ethical, and impactful business practices. Register Now Register Now Download Brochure Download Brochure Start: March 2025 | The Hague, The Netherlands ESG, making it happen! Equipping you to drive sustainable, ethical, and impactful business practices. Register Now View Brochure Download Brochure Why ESG Matters In today’s evolving business landscape, integrating Environmental, Social, and Governance (ESG) principles is no longer optional—it’s essential for resilience, competitiveness, and long-term success. ICC Netherlands, in alignment with ICC’s global mission, is proud to launch the ESG, make it happen program. Designed for professionals across industries, this program delivers the tools, insights, and strategies needed to lead ESG transformation in organizations of all sizes. Who Should Attend? If you're ready to make ESG work in practice, this is for you! This program is tailored for: Sustainability Professionals managing ESG strategy, reporting, or compliance. Legal and Compliance Experts navigating regulatory frameworks like CSRD and CSDDD. Finance and Risk Leaders integrating ESG into financial and risk strategies. Executives and Managers embedding ESG principles into governance and decision-making. For Organizations of All Sizes: Whether you’re part of an SME where professionals often balance multiple roles or a larger organization with specialized teams, this program provides a comprehensive understanding of ESG. By learning directly from experts and exchanging ideas with peers across industries, participants gain practical insights into governance, finance, compliance, and cultural transformation—key to driving ESG success. What Sets This Program Apart: Real-World Application: Insights and tools to implement ESG strategies effectively. Practical Workshops: Apply learning through case studies and interactive sessions. Cutting-Edge Insights: Stay ahead with ICC’s globally recognized tools and frameworks. Exclusive Networking: Engage with global experts, peers, and thought leaders. Key Themes & Topics 1. Governance and Strategic Leadership Embedding ESG principles into governance structures. Engaging leadership and boards to champion ESG strategies. 2. Behavioral Insights and Cultural Transformation Building inclusive, transparent, and values-driven organizational cultures. Promoting ethical behavior and diversity as core ESG components. 3. Finance, Risk Management, and Compliance Excellence Navigating green finance, CSRD/CSDDD requirements, and legal risks. Strengthening supply chain resilience and aligning ESG disclosures with global standards. Meet the Trainers! Wieke Scholten Wieke Scholte, owner of BR Insights, is a behavioural risk consultant with 20+ years of experience in observing and changing behaviour at work, including 13 years in financial services. Her PhD in social- and organisational psychology focused on preventing conduct issues by revealing team climate aspects in trading and sales businesses. Wieke is a former Head of Behavioural Risk at NatWest Group Internal Audit, Senior Supervisor of Behaviour & Culture at the Dutch Central Bank and (co-) Lead Partner of Behavioural Risk at &samhoud consultancy. She lectures at the Institute of Banking and Irish Institute of Directors on behavioural risk and has been published in for example the Harvard Business Review the Journal of Financial Regulation and Compliance on the topic. Mark de Lat Mark de Lat sees it as his calling to realize a better world with better business models. He does this in the roles of researcher, speaker, author, and executive team coach. Mark is associated with the B Corp certified Eshuis Accountants and Advisors, conducts PhD research at Nyenrode Business University, builds impact communities together with Saxion University of Applied Sciences and coaches boards and management teams in realizing impact business models. For Mark, it is a 'choice from the heart' to challenge organizations to work on impact entrepreneurship. Because he deeply believes that meaningful entrepreneurship leads to positive impact and an excellent business models. Prior to her current role, Merei served as Deputy Director of International Business at the Ministry of Foreign Affairs. She studied Chemical Engineering at the University of Twente and holds an Executive MBA from the Rotterdam School of Management. In various roles she aims to unite stakeholders to increase and accelerate the impact on the SDGs. Juliëtte van Doorn Juliëtte van Doorn is an independent consultant specializing in integrity and behavioral risk management, with a solid legal foundation and 20+ years of experience in integrity oversight and behavior and culture assessments. She previously worked as a lawyer at Allen & Overy and Houthoff Buruma and served as a manager in integrity oversight at De Nederlandsche Bank (DNB) and the Central Bank of Aruba. At the onset of the financial crisis in 2008, she played a key role in establishing the behavioral and cultural supervision framework at DNB, which remains a blueprint for various (financial) regulators worldwide. In 2020, she transitioned to consultancy, serving for several years as Lead Partner for Behavioral Risk at advisory firm &samhoud, where she gained experience in change management. Currently, Juliëtte advises the Dutch Media Authority on establishing behavioral and cultural oversight and, as of December 2024, serves as co-director of the Stichting Informatieknooppunt Zorgfraude (Healthcare Fraud Information Hub Foundation). Maarten Biermans Maarten led the Rabobank Global Sustainable Finance Team. Before his tenure at Rabobank - where he started as its Head of ESG policy - he worked as a strategy consultant at Spring Associates (now MJ Hudson) specializing in responsible investment advisory and ESG integration with PE firms. He holds dual Master Degrees in Economics and Philosophy and a PhD in Economics from the University of Amsterdam. Active contributor to think tanks on ESG issues incl. the Human Rights committee of the Advisory Council on International Affairs. Merei Wagenaar Merei Wagenaar is the Executive Director of UN Global Compact NL. This global multi-stakeholder initiative of the United Nations aims to enhance the collective positive impact of businesses and thereby accelerate the achievement of the Sustainable Development Goals (SDGs). With more than 22,000 participating companies and 70+ Local Networks covering almost 100 countries, the UN Global Compact is the world’s largest corporate sustainability initiative. Prior to her current role, Merei served as Deputy Director of International Business at the Ministry of Foreign Affairs. She studied Chemical Engineering at the University of Twente and holds an Executive MBA from the Rotterdam School of Management. In various roles she aims to unite stakeholders to increase and accelerate the impact on the SDGs. Joris Krijger Joris Krijger works as an Ethics & AI Officer at the Dutch bank de Volksbank while also hold-ing a Ph.D. position at the Erasmus University Rotterdam on Ethics & AI. He has a back-ground in Philosophy, Economic Psychology, and Media Studies. During his studies, Joris was awarded a Dutch national prize for both his high-tech startup Condi Food (Rabobank Wijffels Innovation Award 2014) as well as for his Philosophy thesis on technology, ethics, and the financial crisis of 2008 (Royal Holland Society of Sciences and Humanities, 2017). He presently works on bridging the gap between principles and practice in the responsible use of AI by studying the operationalization of ethical principles from an academic and practical perspective. Additionally, Joris holds positions as Founder of the Ethical Data Sci-ence Association and as Founding Editorial Board Member of Springer Nature’s AI and Eth-ics Journal. Mireille van der Meij As an independent consultant Mireille advises companies on sustainability, implement ESG, reporting and new regulations like CSRD and CSDDD. She has 20+ years of experience in advising the leadership of companies and organisations in different sectors, like shipbuilding (Damen Shipyards Group and Dutch Shipbuilding Association), aerospace (Fokker Aerospace), medical sector (Philips Medical Systems and Amsterdam Medical Centre) and higher education (University of Amsterdam) in the field of public affairs, fundraising and sustainability. In different functions she gained expertise in putting new topics that were often new or seemed far away on the leadership agenda, engage leadership and create a broad support for new activities in the organisation. Strategic and analytical thinking and the building of strong and trusted relationships on every level of the company are her expertise. Her style is characterised by creating solutions and obtaining results. Currently, Mireille is advising Damen Shipyards Group on the implementation of ESG/CSRD, as well as a couple of smaller companies. http://linkedin.com/in/mireille-van-der-meij-b400414 Guido Febus Guido Febus has over 20 years of experience in international ethics and compliance across various industries and countries. He has managed complex regulatory and enforcement actions on a global scale and serves on the Advisory Board of DeComplianceMonitor. Simone Honig Simone Honig is part of the department Dispute Resolution and a member of the Corporate Crime team. She specialises in corporate criminal law. Simone advises (inter)national companies, financial institutions, auditors and governmental authorities on compliance related matters such as anti-money laundering, anti-bribery and sanctions legislation. In addition, she represents corporations and directors confronted with allegations of financial crime related cases (e.g. fraud and bribery) and environmental and economic crimes (i.e. WED, Wwft, Wta). Simone is also a member of the corporate (internal) investigations team of NautaDutilh. Simone studied at Leiden University, where she graduated in 2014 with a specialisation in criminal law. She joined NautaDutilh in January 2015. Simone regurlarly blogs on the NautaDutilh Compliance and Business Integrity Blog. Michael van Woerden Michael is founder and managing director of expert platform DeComplianceMonitor (2016), being self-employed since 2009. He has extensive experience with (integrity) risk management, ethics & compliance, legal and ESG governance, dealing with a wide range of companies, (semi) governmental organizations, and supervisory authorities. He served as compliance monitor and independent expert on behalf of the World Bank and also assisted the European Investment Bank with development and launch of its Compliance Risk Assessment approach. He is passionate about working with companies and teams of professionals to to meet with E&C related expectations effectively in a challenging regulatory and business context. Suzanne Kröner - Rosmalen Suzanne Kröner-Rosmalen, NautaDutilh, is Corporate Governance counsel. Her practice focuses on corporate governance, corporate structuring and in particular on Environmental, Social and Governance (ESG) aspects affecting (non) listed companies and financial institutions. She has ample experience with M&A transactions in the financial services industry. Suzanne is frequently asked by large financial institutions, pension funds and corporates to update them on the latest developments and to prepare for the implementation of rapidly developing legislation in the field of ESG and sustainable finance. She is intimately familiar with a broad range of regulatory matters having advised Dutch and foreign banks, insurance companies, investment funds financial institutions on the implementation of new regulations such as the Taxonomy Regulation, SFDR, CSRD and most recently the developments around the proposed directive on corporate sustainability due diligence. Suzanne also assists financial institutions in dealings with regulators such as policyholder screenings, governance related investigations, remuneration and has in debt knowledge of the applicable regulatory frameworks. As a member of our Sustainable Business & Climate Change team, she assists corporates and financial institutions with their dealings around ESG-related challenges and she also takes part in several network initiatives discussing the challenges corporates are facing in this field. Furthermore, Suzanne is very active in hosting webinars and acting as moderator and speaker on a variety of information sessions on the implementation of the Sustainable Finance Package and discussing ESG strategies. Suzanne also lectures and published on regulatory and sustainable finance topics, most recently on the Sustainable Finance Action Plan and the SFDR. Obbe Siderius Obbe Siderius believes that integrity and compliance activities need to be part of business workflows and organized cross-functional to make impact and to avoid bolt-on compliance. Bespoke solutions tied to company purpose and business principles will be supportive to conduct business in in a responsible way and will safeguard company branding and reputation. His experience ranges from general compliance work such as building and implementing a compliance program, risk and crisis management, whistleblowing and investigations, export controls and sanctions, third party reviews and diagnosing bribery risk to specific topics such as responsible sourcing, OECD Guidelines for Multinational Enterprises, UN Guiding Principles on Business and Human Rights, operating in volatile environments and ESG-standards. He has a longstanding background in integrity and compliance in listed internationally operating companies in different sectors. For some years he was part of ICC Netherlands board of directors and now he is a member of the monitoring board of the Week of Integrity Foundation, an ICC Netherlands initiative, promoting ethical practices and transparency across all sectors. As an independent consultant he is part of DeComplianceMonitor, the expert platform in The Netherlands specialized in assessment of corporate ethics and compliance programs to ensure that it can meet with the latest standards of good business practice. Bianca Bernecker Group Senior Talent and Learning Specialist and D&I Ambassador at SBM Offshore. Bianca has extensive experience with the implementation of compliance programs within international organizations. With a passion for Corporate Anthropology she can inspire others to look at organizations, culture, and behavior in a different way. She is happy explore with you new perspectives when it comes to ethical and sustainable decision making. Her approach is creative, practical and aims to cultivate curiosity and learning – thereby igniting the collective potential. Initiator of "De Vindplek": www.devindplek.com, https://decoachindenhaag.nl/inspiratiehuis/initiatieven/de-vindplek-loosduinen/ Pricing: ICC Members: €200 per session (€1600 for all nine sessions, transferable within the organization). Non-Members: €300 per session (€2400 for all nine sessions, transferable within the organization). Register Now Program Structure 9 monthly sessions | Each session (approximately 3 hours) includes: • 45 minutes: Insights from ICC experts or recognized authorities. • 45 minutes: Practical case studies from experienced business professionals. • 45 minutes: Interactive workshops to apply learning in organizational contexts. • 15 minutes: Discussion and wrap-up. • Networking drinks: An opportunity to connect with peers and experts. Get in touch Join the ESG: Making It Happen training program! Register for individual modules below or click here to sign up for the full series. Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7 Module 8 Module 9 REGISTER 2 April | 14:00 - 17:00 Culture Change for ESG Goals Learning outcome: how to address organizational cultural aspects to enhance ESG compliance. Key skills gained: assessing behaviour and culture in relation to ESG, and an evidence based approach to changing behaviour and culture to enhance ESG compliance. Focus: Fostering an organizational culture that drives ESG success requires transformative changes in aspects of ‘the way we do things here, and why’, or: behavioural patterns and drivers. This session delves into those behavioural patterns and drivers that need to be addressed or strengthened to align with ESG objectives. Our trainers: Juliette van Doorn Wieke Scholten Topics: 1. What is ‘behaviourally’ needed to align with ESG goals? - Not a hypothetical answer to this question is helpful, rather a precise answer that applies to your organization. - Assessing those aspects of 'how we do things now' that unintentionally stand in the way of being / detracting from aligning with ESG goals. - Which behavioural patterns contribute to this and do you want to strengthen? Which behavioural patterns (unintentionally) detract from that and do you want to address? 2. Framework for looking at culture: behavioural patterns and drivers: - Behavioural categories and driver categories - Red and green flags, related to ESG goals 3. How to assess behaviour and culture with relation to ESG in your organization: - Discussing an evidence based methodology to assess this. 4. How to change behaviour and culture: - Covering important change principles and best practices. 5. Discussing 2 cases: - One on ineffective responses to (continuously changing) reporting requirements, and one on inclusion (and speaking up). 6. Interactive exercise: - Using a practical Template - Exchanging perspectives and practices REGISTER 8 May | 14:00 - 17:00 Breaking the Silos: Towards Integrated ESG Learning outcome: Develop governance structures that integrate ESG objectives across all business functions. Key skills gained: Cross-functional collaboration; breaking silos; embedding unified ESG policies. Focus: For ESG to truly succeed, it must be integrated across all business functions. This session explores how to break down silos, align ESG strategies across departments, and foster collaboration to create cohesive policies that drive sustainable success. Our trainer: Merei Wagenaar Mireille van der Meij Topics: • Integrating ESG strategies across departments such as legal, finance, operations, communication and HR. • Fostering cross-functional collaboration to align diverse teams with ESG objectives. • Developing unified policies and addressing outdated practices that hinder ESG progress. • Embedding ESG governance structures that ensure consistency and accountability across the organization. REGISTER Our trainer: Simone (S.L.) Honig Suzanne Kroner-Rosmalen 2 October | 14:00 - 17:00 ESG Disclosure and Litigation Risks Learning outcome: Align ESG disclosures with legal requirements while managing litigation risks and stakeholder pressures. Key skills gained: Navigating CSRD and CSDDD; managing litigation risks; ensuring transparent branding. Focus: With the increasing regulatory landscape and stakeholder scrutiny, ESG disclosures are under the spotlight. This session explores how organizations can align their ESG reporting with legal requirements while managing the associated litigation risks. Participants will gain practical insights into navigating evolving regulations, addressing activism and NGO pressures, and ensuring transparency without compromising compliance. Topics: • Navigating Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD) requirements. • Managing ESG-related litigation risks, including challenges posed by activist groups, NGOs, and shareholder actions. • Balancing transparency in branding and marketing with compliance, avoiding greenwashing. • Identifying best practices in ESG reporting to build stakeholder trust while mitigating legal risks. REGISTER 1 July | 14:00 - 17:00 Sustainable Funding and Finance Learning outcome: Access sustainable funding and meet evolving stakeholder expectations for ESG performance. Key skills gained: Navigating green finance; leveraging incentives; meeting investor demands. Focus: Accessing sustainable funding and meeting stakeholder expectations are critical for organizations striving to achieve their ESG goals. This session provides insights into navigating green finance regulations, leveraging ESG-aligned investment opportunities, and meeting the growing demands of investors and shareholders. Our trainer: Maarten Biermans Topics: • Understanding green finance regulations and identifying relevant incentives. Leveraging investment opportunities to align with ESG objectives and goals. Meeting shareholder and investor demands for transparency and ESG performance. • Addressing evolving expectations from financial institutions and regulatory bodies. REGISTER 11 September | 14:00 - 17:00 ESG Supply Chain Due Diligence Learning outcome: Manage risks and resilience in global supply chains while ensuring compliance with ESG standards. Key skills gained: Aligning supply chain practices with CSRD and CSDDD; addressing ESG risks; building resilience. Focus: Effective supply chain management is a cornerstone of ESG compliance and risk mitigation. This session explores strategies to align supply chain practices with evolving regulations, build resilience, and ensure Our trainer: Guido Febus Michael Van Woerden Topics: • Aligning supply chain practices with CSRD (Corporate Sustainability Reporting Directive) and CSDDD (Corporate Sustainability Due Diligence Directive). Identifying and addressing ESG risks within complex global supply chains. Building resilience to disruptions while maintaining compliance with sustainability standards. • Implementing frameworks to ensure ethical sourcing and labor practices. REGISTER Our trainer: Obbe Siderius Michael Van Woerden 21 October | 14:00 - 17:00 Supervision and Transparency: A Delicate Balance in Stakeholder Management Learning outcome: Build trust with stakeholders while meeting regulatory and supervisory expectations. Key skills gained: Risk assessments; managing regulatory interactions; leveraging ISO frameworks. Focus: Balancing stakeholder trust and regulatory compliance is critical for organizations navigating ESG challenges. This session provides insights into risk assessments, interactions with regulatory authorities, and the role of international frameworks in achieving ESG alignment while maintaining credibility with stakeholders. Topics: • Insights from regulatory bodies on the effectiveness of ESG policies and practices. Strategies for managing interactions with supervisory authorities and navigating regulatory expectations. • Leveraging ISO frameworks and best practices to align organizational strategies with ESG requirements. • Building trust and transparency to strengthen stakeholder relationships. REGISTER 4 November | 14:00 - 17:00 Data Privacy and AI in ESG Learning outcome: Leverage AI and data responsibly to enhance ESG initiatives while complying with privacy regulations. Key skills gained: AI-driven ESG reporting; addressing ethical considerations in AI use; navigating data privacy laws. Focus: As organizations increasingly rely on data and AI to drive ESG initiatives, ensuring ethical use and compliance with privacy regulations is critical. This session explores how to harness the power of AI responsibly to support ESG compliance, reporting, and innovation, while addressing ethical and privacy concerns. Our trainer: Joris Krijger Topics: • Leveraging AI and advanced analytics to streamline ESG compliance and reporting. • Navigating data privacy regulations while balancing innovation and ESG objectives. • Addressing ethical considerations in the use of AI for ESG initiatives, including bias, transparency, and accountability. • Ensuring data governance structures align with global ESG goals. REGISTER 4 December | 14:00 - 17:00 Culture as Strategy: Enabling ESG Execution through Leadership, Trust and Inclusion Learning outcome: How to build cultures of trust and safety that enable effective global ESG strategy execution. Key skills gained: Participants will learn what it takes to lead with integrity and care, foster inclusion, and collaborate across functions to drive ethical decisions and long-term ESG impact. Focus: Integrity and trust are the foundation of resilient ESG strategies. When leaders act with transparency and care, they unlock diverse perspectives, ethical decision-making, and sustainable growth. This workshop explores how organizations can build cultures of trust, safety, and inclusion—and how ESG professionals can drive this transformation through cross-functional collaboration and leadership. Our trainer: Bianca Bernecker Michael Van Woerden Topics: - Understand how leadership influences ethical, inclusive, and sustainable cultures. - Spot cultural patterns understanding culture and reveal hidden dynamics. - Psychological Safety: encouraging openness, speak up and inclusion. - Use diverse perspectives to improve decisions and advance ESG goals. REGISTER Our trainer: Mark de Lat 20 May | 14:00 - 17:00 Developing leadership strategies that align ESG goals with corporate strategies Leadership servers as the foundation for embedding ESG principles into corporate strategies. This session explores the role of stewardship in aligning organizational vision with sustainability in driving meaningful change. Topics: Development of leadership that integrate ESG objectives with business strategy. Engaging leadership and boards to champion sustainability efforts. Objective: Inspire participants to lead sustainability transitions that align ESG goals with organizational strategies by focusing on their own leadership Contact Information For questions or to discuss your registration, contact us: Email: info@icc.nl Website: www.iccwbo.nl Location: ICC Netherlands, Bezuidenhoutseweg 12, 2594 AV, The Hague Get in touch FAQ Who is this training for? This training is designed for professionals across all business functions who want to integrate ESG into their decision-making, including executives, board members, sustainability officers, legal and compliance professionals, finance leaders, HR, operations, and communications experts. What makes this ESG training different from others? his training is not designed to replace an academic study—it is built to work in practice. It follows a pragmatic, action-oriented approach, ensuring that participants can apply ESG principles directly within their organizations. Rooted in ICC’s "for business, by business" principle, the training is led by industry experts who understand real-world business challenges and provide practical solutions rather than purely theoretical insights, therefore it is an ideal complement to your academic study. Do I need prior ESG knowledge to attend? No! The training is designed for both beginners and experienced professionals, providing foundational insights and advanced strategies to apply ESG principles in any role. What topics are covered in the training? The training covers key ESG governance areas, including: Aligning ESG with corporate strategy Breaking silos across departments (legal, finance, HR, operations, and communications) Navigating ESG regulations (CSRD, CSDDD, Omnibus) Managing ESG disclosures and litigation risks Building trust through transparency & stakeholder engagement Embedding ESG into company culture and leadership How will this training help me implement ESG in my role? The training bridges strategy and execution, equipping you with practical frameworks, tools, and real-world examples to apply ESG principles in decision-making, compliance, reporting, and stakeholder engagement. Will there be case studies, exercises, or real-world applications? Yes! The training includes case studies, interactive exercises, and group discussions to help you apply concepts in your own business context. How does this training help break silos and improve cross-functional collaboration? ESG success requires alignment across departments. This training helps you understand and engage key functions (legal, finance, HR, operations, marketing), enabling teams to work together, drive impact, and avoid isolated ESG efforts. What is the cost of the program? The total cost for the program is: ICC Members: €1600 for all 9 modules (or 200/module). Non-Members: €2400 for all 15 modules (or 300/module). The price is deliberately kept low to ensure accessibility and encourage broad participation. Are group or company registrations possible? Yes! Organizations can enroll teams or departments to align ESG strategies across functions. As a company, you can also choose to send different attendees to different training sessions, allowing for flexibility in participation and ensuring that each session matches the specific training needs of your team. Contact us for group pricing and customized participation options. Is this an in-person or online training? This is an in-person training, designed for interactive discussions, networking, and hands-on learning. The trainings will take place in The Hague - Malietoren Is the training available on-demand if I can’t attend live? Currently, this is an in-person program, but follow-up materials and key takeaways will be provided for reference. What is the schedule and duration of the training? The training consists of 9 modules, with 1 to 2 sessions per month to allow for in-depth learning and practical application. Each session lasts about 3 hours, providing a focused and interactive experience. Sessions are spread throughout the year, with a break during summer holidays to accommodate professional schedules. Will I receive a certificate upon completion? Yes! Participants will receive an official ICC Certificate. Can this training contribute to professional development credits (CPD/CPE)? Yes, the training may count toward continuing professional education (CPD/CPE) credits, depending on your professional body. Please check with your organization for eligibility. How do I register for the training? You can register using the form below to enroll in the complete program, or click on each specific module above to register for individual sessions. How it works: Once you have registered for all modules, you will receive a personal code to manage individual module registrations. This allows you to assign different participants per module if needed. If the same person is attending all modules, they will be automatically added to each session. This administrative process ensures proper tracking for certification purposes. If you have any questions about registration, feel free to contact us. Can I attend one module first and then decide? Yes! You can register and pay for a single module to see if the program meets your needs. If you then decide to enroll in the full series, we will deduct the cost of the module you already attended. If the program has already started, we will recalculate the fee on a pro-rata basis for the remaining training sessions, ensuring fair pricing for your participation. ESG, making it happen - Registration Please complete the form below or send an email to info@icc.nl to secure your place in this program. First name* Last name* Job title Organisation Industry Email* Phone Participation Type* ICC Member (€1600 for all sessions) Non-member (€2400 for all sessions) Other (UNGP, VU, etc.) Note: Pricing covers all 9 sessions and is transferable within the same organization. You can also register for one module only on our website. What are your main goals for participating in this program? (Open-ended: max 150 words) Do you have any dietary preferences or restrictions? (For in-person sessions) Do you require any accessibility accommodations? (Optional) How did you hear about this program? ICC website LinkedIn/Social Media Referral Newsletter Other I agree to receive program-related communications from ICC Netherlands. I confirm that the information provided is accurate and complete. * Register For any questions regarding registration, contact us at info@icc.nl

< Back < Previous | Next > Marketing & Advertising ICC’s Work on Marketing and Advertising 30 Jan 2025 Since its first publication in 1937, the ICC Advertising and Marketing Communications Code has served as the gold standard for responsible advertising. Recognized and implemented by self-regulatory bodies in over 40 countries, it provides a global framework for ethical marketing practices. The Code helps businesses maintain trust with consumers, ensure compliance with regulations, and adapt to evolving challenges in the advertising landscape. Setting Global Standards for Responsible Marketing As marketing evolves with new technologies and consumer expectations, ICC continues to update and expand its guidance to promote transparency, fairness, and integrity in advertising worldwide. The latest 11th edition of the ICC Code reflects these ongoing efforts, addressing issues like green claims, influencer marketing, and diversity & inclusion . Key Focus Areas & 2025 Agenda This year, the ICC Marketing and Advertising Commission is tackling some of the most pressing issues in advertising and marketing. Key initiatives include: 📌 Responsible AI in Advertising – Developing new guidance on the ethical use of AI in marketing (new workstream led by Microsoft & Google). 📌 Marketing & Advertising to Children – Updating ICC’s standards to ensure responsible digital advertising to young audiences (new workstream led by Lego & Keller & Heckman). 📌 Environmental Marketing Communications – Strengthening the ICC framework for clear, evidence-based green claims (new workstream led by Keller & Heckman). 📌 Responsible Food & Beverage Marketing – Updating ICC’s guidelines on advertising food and beverages in a responsible way (new workstream led by WFA). 📌 Responsible Alcohol Marketing – Revising ICC’s self-regulation rules for alcohol marketing , ensuring high ethical standards (new workstream led by WFA & IARD). 📌 Market & Social Research Ethics – Finalizing the updated ICC/ESOMAR Code on ethical research and data analytics. These initiatives aim to help businesses navigate complex regulations, align global best practices, and protect consumer trust in an increasingly digitalized world. New Dutch Advertising Code Released! We are pleased to announce the launch of the Dutch version of the ICC Advertising and Marketing Communications Code. To mark the occasion, we hosted a webinar discussing the latest updates to the ICC Code, green claims, and key legal and compliance challenges in advertising. Webinar Overview: Responsible Advertising – Challenges and Solutions 📅 30 January 2025 The webinar provided key insights into the evolving landscape of advertising regulations, with a strong focus on environmental claims, cross-border compliance, and the increasing complexity of marketing regulations . Key Takeaways: 🔹 Navigating Cross-Border Advertising Rules Advertising laws are only partially harmonized across Europe , leading to different interpretations in each country. Businesses face challenges due to varied enforcement bodies , including consumer authorities, NGOs, and self-regulatory organizations. Inconsistent rulings and legal interpretations across jurisdictions create uncertainty for international advertising campaigns . 🔹 The Growing Complexity of Environmental Claims Greenwashing is under increased scrutiny —companies must ensure environmental claims are clear, substantiated, and not misleading . Regulators and NGOs actively monitor and challenge vague or exaggerated sustainability claims (e.g., "climate neutral" or "eco-friendly"). From product packaging to digital ads, investor reports, and recruitment materials , all communications can be subject to green claim regulations. Businesses must consider how consumers perceive their claims , as even well-intended messages can be misleading . The risk of "green-hushing" —where companies under-communicate sustainability efforts to avoid regulatory risk —is increasing. 🔹 Legal and Compliance Risks in Advertising Companies must balance the marketing of innovation with compliance, ensuring that new and emerging technologies are communicated accurately without overstating their impact. Claims about technological advancements, sustainability improvements, or new product features must be fact-based and verifiable to avoid misleading consumers. The role of AI in advertising introduces new challenges in accountability and transparency. Influencer marketing is under growing scrutiny, with specific rules for large-scale influencers (500K+ followers) . 🔹 How Businesses Can Stay Ahead ✅ Implement good practice guidelines for legal and marketing teams. ✅ Establish internal training programs to build awareness of advertising risks across departments. ✅ Develop a risk-based approach to green claims and advertising content. ✅ Seek external compliance reviews for high-risk campaigns. ✅ Maintain transparency and accuracy —especially in sustainability messaging. 💡 Final Thought: The advertising landscape is evolving rapidly. With heightened regulatory scrutiny, increased NGO activism, and stricter enforcement, businesses must stay vigilant and proactive to ensure responsible marketing practices. Missed the webinar? 📺 The full session will be published soon. Get Involved Are you interested in shaping the future of responsible marketing and advertising ? ICC welcomes businesses, legal experts, and policymakers to join our initiatives. Contact us to learn more about how you can participate! The ICC Advertising and Marketing Communications Code - ICC - International Chamber of Commerce

Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Equipping leaders to drive sustainable, ethical, and impactful business practices. Equipping leaders to drive sustainable, ethical, and impactful business practices. Register Now Register Now Download Brochure Download Brochure Master Trade Terms with Confidence Understanding and applying Incoterms® 2020 correctly is critical to avoiding costly misunderstandings in international trade. This training provides practical insights into risk allocation, cost responsibilities, and delivery obligations; ensuring that your organization makes the most of these globally recognized trade terms. Made possible in collaboration with evofenedex . Register here Why Incoterms® Matter Incoterms® are globally recognized, standardized rules on the allocation of obligations, costs, and risks in the international trade of goods. They were first codified by the International Chamber of Commerce (ICC) in 1936 and have been periodically updated to reflect the evolution of international trade practices. The current version, Incoterms® 2020, has been in force since January 1, 2020, and brings several innovations that simplify their use and enhance clarity. Drafting international contracts is inherently complex. Differences in language, national legal systems, and local trade customs can lead to misinterpretation and costly disputes. Incoterms® simplify this process through internationally agreed definitions and rules outlining the responsibilities of buyers and sellers regarding transport organization, loading and unloading, transfer of risk, insurance, and customs clearance. Although not binding legal instruments, Incoterms® function as widely accepted contractual standards — often referred to as soft law — that bring legal certainty and predictability to global trade transactions. Importantly, Incoterms® define the critical point at which risk transfers from seller to buyer, along with the division of responsibilities for transport, insurance, and documentation. These rules clarify how obligations, costs, and risks transfer at different stages — and why these transitions don’t always occur at the same moment. This training will help you develop the ability to choose the most suitable Incoterms® rule for your specific trade situation, and apply them with confidence to support smooth, transparent, and dispute-free international transactions. What You Will Learn Master the 11 Incoterms® 2020 Rules – Know when and how to use each term Avoid Common Pitfalls – Learn from real-world case studies and best practices Optimize Trade & Logistics – Reduce disputes, improve efficiency, and cut costs Clarity on how Incoterms interact with documentary credits (L/Cs) and customs processes Confidence to communicate clearly across global trade partners Understand Legal & Compliance Aspects – Link Incoterms® with contracts, customs, and payments Tailored to Your Business Needs ICC Netherlands in collaboration with evofenedex ensure a hands-on, interactive learning experience with real life applications. Whether you are a legal expert, supply chain professional, or finance specialist, this training will help you confidently apply Incoterms® 2020 in daily operations. The training can be delivered in Dutch or English, depending on your preference. Programme The training can be tailored to your industry, trade routes, and internal use of Incoterms®. A pre-training intake ensures optimal relevance. Made possible in collaboration with evofenedex . Ideal Group Size: min. 5 - max. 15 participants Duration: Approximately 3 hours 1. Fundamentals & Context Introduction to Incoterms® Objectives of the training History and evolution of Incoterms® 2. Core Rules & Risk Transfer Overview of all 11 Incoterms® 2020 rules (EXW–DDP) Transfer of risk, cost, and responsibilities Choosing the right Incoterm® per transport mode 3. Business Impact & Misuse Common mistakes and misuse of Incoterms® Case examples of disputes and commercial losses Legal and operational consequences 4. Practical Application Document interaction: B/L, L/C, insurance Incoterms® in container/multimodal transport Role of Incoterms® in pricing and contracts 5. Exercises & Application Interactive business case studies Group discussions and tailored examples Recap, Q&A, and practical takeaways Pricing Onsite Training | Client Location - € 2,493.75 (excl. VAT and instructor travel expenses back and forth from Zoetermeer to the training location) Online | Training via webinar platform can be arranged in consultation The standard training, as described in this brochure, is priced based on a maximum of 15 participants. Any modifications to the content or format may be subject to price adjustments. ICC Members Benefit: 20% discount on the total price. Included with Your Training Handout + booklet evofenedex ICC Incoterms® in practice for all participants ICC Incoterms® booklet 1x per company or 2x for more than 15 participants Wallchart ICC Incoterms 2x per company or 3x for more than 15 participants Who Should Attend Export-/ Import manager Logistics employees Carriers and Freight Forwarders Staff responsible for Trade Finance Staff responsible for Transport Insurance In-house Legal Counsels Contact Information For questions or to discuss your registration: Contact us

Review ICC Netherlands' Privacy Policy to understand how we protect your personal data and ensure compliance with privacy laws. Privacy Policy This is the Privacy Policy of the International Chamber of Commerce Netherlands (hereinafter "ICC Netherlands"). In order to serve you well and to carry out our work as efficiently and effectively as possible, ICC Netherlands processes your personal data. ICC Netherlands considers careful handling of your personal data to be of great importance. Therefore, we process and secure your personal data with care. You can rest assured that your data is safe with ICC Netherlands and that we adhere to the applicable legal regulations, including the General Data Protection Regulation (GDPR). In this Privacy Policy, we have outlined how we handle your personal data. You can read in this Privacy Policy which personal data we process from you, for what purposes, who may access your data, how we store your data, to whom we disclose your data, and what influence you can exert on this yourself. What are personal data? Personal data are all data that can be traced back to a natural person, such as your name, address, telephone number, and email address. We may obtain this type of data when you, for example, fill out a form, send a letter or email, or call us. Even when you visit the ICC website, you may provide us with personal data in the form of an IP address or a cookie. Where does this Privacy Policy apply? This Privacy Policy applies to all personal data that ICC Netherlands processes from you (either fully or partially automated) in the context of its services. Who does ICC Netherlands process personal data from? We may process personal data from all individuals with whom we have contact, or who visit the ICC Netherlands website. These include contacts from private and public entities who are members of ICC Netherlands, who participate in ICC Netherlands activities, or who have indicated a desire to be in contact with us. Note: If you, as an organization or company, provide us with personal data of your employees, you are required by law to inform them of this. You may share this Privacy Policy with them for that purpose. Who is responsible for processing your personal data? The responsible party for processing your personal data is: ICC Netherlands Bezuidenhoutseweg 122594 AV The Hague, Netherlands Legal Bases and Purposes of Data Processing ICC Netherlands only processes your personal data when there is a valid legal basis, as defined in Article 6 of the GDPR. These include: Consent: e.g., receiving newsletters or appearing in event photos/videos. Performance of a contract: e.g., event registration or membership administration. Legal obligation: e.g., invoicing and tax compliance. Legitimate interest: e.g., improving our services, internal analysis, or member engagement. What do we do with cookies? We use cookies on our websites (icc.nl, iccwbo.nl, and incoterms2020.nl). A cookie is a small file stored by your browser to collect information on website usage. Through our site, we use Google Analytics to collect anonymized statistics about website traffic. Google may transfer this information to third parties if required by law or if third parties process the data on Google’s behalf. We do not provide Google with your full IP address. Cookie Consent: Upon visiting our website, a cookie banner allows you to consent to or reject non-essential cookies. You may adjust your settings at any time via the cookie preferences link on the site. Data Retention We retain your personal data only for as long as necessary for the purposes for which it was collected or to comply with legal obligations: Contact data: up to 2 years after last meaningful interaction. Event data: 7 years for financial records. Membership data: up to 2 years after termination. Newsletter subscription: until you unsubscribe. Data Transfers Outside the EEA In certain instances, your data may be transferred to third countries, such as the United States (e.g., Google Analytics). When we do so, we ensure appropriate safeguards such as: European Commission-approved Standard Contractual Clauses (SCCs). Additional technical and organizational protections as needed. Your Rights Under the GDPR As an individual whose personal data are processed, you have the following rights: Right to Access: Know what data we have about you. Right to Rectification: Correct incorrect or incomplete data. Right to Erasure: Request deletion of your data in certain cases. Right to Restriction: Limit how your data is used. Right to Data Portability: Receive your data in a portable format. Right to Object: Object to data processing based on legitimate interests or for marketing purposes. To exercise any of these rights, please email privacy@icc.nl or send a written request with your name and contact details. We may ask for a copy of a valid ID to confirm your identity. We will respond within one month. Supervision and Complaints The Dutch Data Protection Authority (Autoriteit Persoonsgegevens) is the regulatory authority. If you are dissatisfied with how we handle your data, you may file a complaint with them: Autoriteit Persoonsgegevens Hoge Nieuwstraat 8, 2514 EL The Hague Phone: 088-1805250 Website: www.autoriteitpersoonsgegevens.nl Amendments to This Policy This Privacy Policy may be updated periodically. The most recent version is always available on icc.nl. Last updated: March 28, 2025

Explore ICC Netherlands' Environment and Energy page for insights into sustainable business practices, climate initiatives, and energy efficiency solutions. Stay informed about the latest environmental policies, innovative energy projects, and ICC’s efforts in promoting sustainable development. Visit now to learn how your business can contribute to a greener future. Sustainability and climate action Shaping Global Policy for a Sustainable Future The ICC Environment & Energy Commission is the leading global forum for business engagement on climate, environmental policy, and sustainable trade. At ICC Netherlands, we support Dutch companies in contributing to—and benefiting from—international discussions and standards that are shaping the sustainable economy of tomorrow. Discover the Commission's Key Initiatives Our Mission We help business lead the transition to a net-zero and nature-positive economy, aligning trade, climate, and environmental action through enabling policies, practical tools, and multilateral cooperation. Our work contributes directly to ICC’s broader strategy to: Accelerate sustainability and climate action Promote access to justice, integrity, and the rule of law Enable global trade Strengthen multilateral cooperation Shape a digital economy that works for all Global Priorities in 2025 The ICC Global Environment & Energy Commission focuses on four key strategic areas: Climate Action and COP Engagement As the official focal point for business at the UN Framework Convention on Climate Change (UNFCCC), ICC channels private sector insights into the COP process. At COP29 in Baku, ICC advocated for: A realistic and ambitious finance goal ($300 billion/year by 2035) Full operationalisation of Article 6 (carbon markets) Credible pathways for national climate targets “Baku to Belém: The Roadmap to 1.3 Trillion” shaping finance flows that enable the private sector to deliver climate action. Carbon Pricing and Effective Regulation We support harmonised carbon pricing systems that work across borders and avoid carbon leakage. In 2024, ICC launched new guidance on border carbon adjustments and hosted dialogues with key institutions (WTO, IMF, OECD) on carbon markets and trade. Principles for Sustainable Trade Together with the Banking Commission, ICC developed a pioneering framework to define what constitutes a “sustainable trade transaction.” Dutch institutions are actively contributing to the pilot testing and development of Wave 4 of these principles. Treaty to Curb Plastic Pollution ICC is actively engaged in the UN-led negotiations on a global plastics treaty. Our working group provides business perspectives from across the plastics value chain, with a strong emphasis on SMEs and the circular economy. ICC is advocating for a workable, effective, and inclusive treaty that can be implemented globally. In the Netherlands, ICC NL convenes the Sustainability Commission, connecting Dutch business leaders with international climate negotiations, regulatory developments, and cross-border solutions for energy transition, sustainable trade, and responsible innovation. Through national briefings, global consultations, and strategic participation in COP processes, we: Provide early intelligence and practical insights for companies operating internationally Translate international agreements into business-relevant actions Represent Dutch business interests in shaping global sustainability frameworks Want to Join? Whether you're a multinational, SME, a legal firm or financial institution, your insights can help shape the future of sustainable business. Join ICC Netherlands to contribute to the Environment & Energy Commission’s global work and stay ahead of the curve. Making Climate Action Everyone’s Business Key dates 2025 20-24 Jan World Economic Forum Annual Meeting 2025 Davos, Switzerland 20-21 Feb G20 Foreign Ministers Meeting Ottawa, Canada 7–9 Mar 5th World Conference on Climate Change and Global Warming Vienna, Austria 27 Mar AI for the Earth Online event 7–8 Apr International Conference on Renewable Energy and Sustainable Development Barcelona, Spain 24–25 Apr GLF Forests 2025 Bonn, Germany 15–17 Jun G7 Leaders’ Summit in Kananaskis, Alberta, Canada. Alberta, Canada NATO Summit 24–25 Jun The Hague, Netherlands 22-23 Oct G20 Leaders’ Summit Johannesburg, South Africa 10-21 Nov UN Climate Change Conference (COP30) Brazil Recent publications A new report, conducted by Oxera and commissioned by ICC, estimates that climate-related extreme weather events have cost the global economy more than $2 trillion over the past decade . The research pinpoints almost 4,000 events which impacted a total 1.6 billion people between 2014 and 2023. The findings of the study indicate that without enhanced climate action and mitigation efforts, the economic burden of climate-related extreme weather events will persist and likely grow in the coming years. The study was launched on Monday, 11 November, the first day of COP, and also received media coverage in the Guardian, CNN, Fox Weather, Axios. Download The economic cost of extreme weather events Making the NCQG a real catalyst of private sector climate finance In Baku, all eyes were on the negotiations for the New Collective Quantified Goal on Climate Finance (NCQG). This paper highlights key elements for establishing an ambitious, actionable and comprehensive NCQG on climate finance to bridge climate investment gaps and support the goals of the Paris Agreement. These elements include aligning financial stability regulation with global climate goals to facilitate the flow of climate finance into developing markets, positioning Multilateral Development Banks (MDBs) as genuine catalysts of private finance, and creating robust domestic investment environments to attract and retain private capital in climate-related projects. The paper was launched on Tuesday, 12 November during the COP29 high-level days. Download ICC Principles for Sustainable Trade: Wave 3 In line with our goal to Make Trade Work for People and Planet, ICC advanced its sustainable trade agenda with the release of Wave 3 of the ICC Principles for Sustainable Trade. Developed jointly by the Banking and Environment & Energy Commissions with BCG, this update reflects feedback from over 200 banks, corporates, and tech firms. Wave 3 transforms the framework into a practical, cross-sectoral tool—integrating the new Principles for Sustainable Trade Finance (PSTF), simplifying evidence requirements, and updating the Sustainable Credential Library. Launched on 5 November, the framework was showcased at COP29 during a roundtable with BCG. Download The role of voluntary carbon markets to accelerate climate action The ICC paper highlights the importance of engaging in and scaling VCMs as a useful complement to achieve global net-zero emissions and mobilise critical financial resources to support climate action, particularly in vulnerable regions. The report calls for robust governance frameworks that foster trust and provide economic incentives for companies to engage in these markets confidently, clear rules and guidance for corporate climate target and international cooperation to harmonise standards across borders. The paper was released on Friday, 15 November, the Energy/Peace, Relief and Recovery Day. Download Report: Unlocking Sustainable Finance for SMEs As part of a multi-year series for COP27–COP29, ICC and Sage released the 2024 report “Unlocking Sustainable Finance for SMEs.” The study highlights a “virtuous circle” linking sustainability reporting, access to finance, and climate action—providing new data and practical recommendations to help SMEs lead the green transition. It calls on policymakers to simplify reporting, enhance financing options, and promote digital tools. Launched on 16 November at COP28, the report includes a foreword by COP29 High-Level Champion Nigar Arpadarai and reflects ICC’s collaboration on SME-focused campaigns and events, including a joint session on climate tech and resilience. Download How competition policy acts as a barrier to climate action ICC’s latest paper on competition law and sustainability builds on earlier work from COP27 and COP28, highlighting growing guidance from competition authorities to support climate action. The 2024 progress report calls for practical, experience-based updates to competition frameworks, expanding the focus to include biodiversity and broader legal alignment. It emphasizes the need for global cooperation and coherence with related policies like merger control and anti-subsidy rules. The report was launched on 18 November during COP29. Download ICC Principles for Sustainable Trade Finance The ICC Principles for Sustainable Trade Finance (PSTF), launched at Sibos 2024 in Beijing, offer industry-specific guidance on the use of proceeds within the broader ICC sustainability framework. Developed with BCG and leading banks including HSBC, ING, and Santander, the PSTF aim to align capital flows with sustainable trade while addressing greenwashing risks. Following the launch, ICC hosted an online event and opened a public consultation to ensure the principles are practical and inclusive. Media coverage appeared in GTR and Trade Finance Global. Download Action on Biodiversity The ICC Working Group on Biodiversity aims to raise awareness of the importance of the biodiversity agenda across the business community and to support all companies towards improving their biodiversity impact. In 2024, ICC focused its engagement efforts on issues related to Access and Benefit Sharing (ABS) and developments regarding implementation of the Global Biodiversity Framework. In the lead up to COP16 in Colombia this year, we presented the business views on a multilateral benefit sharing mechanism , which were built on contributions from the ICC Task Force on ABS. At CBD COP16, held, in Cali, Colombia from 21 October – 1 November, ICC’s delegation, led by Daphne Yong Hervé and Danny Grajales, represented over 100 delegates from 30 different countries. Key topics of our engagement included benefit-sharing mechanisms and biodiversity resource mobilisation. The report with key outcomes can be found here . Upon conclusion of the conference, ICC issued this statement reaffirming the commitment of business to support future efforts to secure a robust and workable multilateral benefit sharing mechanism and calling for a continued dialogue in this matter. A resumed session of the CBD COP16 is scheduled for February 2025, from 25 to 27, in Rome, Combating Plastic Pollution ICC continued to engage in the UN process to develop an ambitious, workable, and effective agreement to curb plastic pollution and participated in the two Intergovernmental Negotiation Committee meetings in 2024. In 2024, ahead of the fourth negotiation session (INC-4), held from 23 to 29 April in Ottawa, we hosted three regional dialogues in Africa, Asia and Latin America to bring the voice of MSMEs to the negotiations and shared this summary report with governments, outlining key outcomes and providing recommendations and additional reflections from online surveys presented in the dialogues. At the fifth negotiating session in Busan, Republic of Korea from 25 November – 1 December (INC-5), ICC had a delegation on the ground to engage actively in the discussions. We also hosted daily business briefings throughout the week to discuss the progress of negotiations and engaged with several key countries and negotiating groups on the ICC business priorities for an effective legally binding instrument . These priorities also received media coverage. ICC issued this statement upon conclusion of the INC-5 session on Sunday 1 December 2024. Please also refer to this INC-5 draft report outlining the proceedings and main outcomes. As an agreement was not concluded at INC-5, a resumed session will be scheduled in the first half of 2025. ICC will continue to actively engage in the ongoing process.

< Back < Previous | Next > ICC Model Contract New ICC Model Contract on Commissioning & After-sales Services 18 Feb 2025 The ICC Model Contract on Commissioning and After-sales Services provides a balanced and flexible legal framework for international agreements related to the installation, testing, maintenance, and repair of goods or equipment. It helps parties define clear responsibilities, timelines, and liability terms, reducing the risk of disputes in cross-border service arrangements. Companies purchasing a machine or industrial solution typically need to arrange for the provision of services to maintain the smooth functioning of operations. In the context of global trade, these services may be provided in a range of formats and across geographies. The increasing diversification and global reach of company operations highlight the need for a set of standard terms to govern such service arrangements. ICC has drafted this model contract to provide companies and their advisors with an internationally applicable, fair, and balanced template. The model covers the services connected to the supply of a machine, equipment, or an industrial solution. This typically involves installation; assembly and putting into operation (the ‘commissioning services’); and maintenance or after-sale services. The model is intended to service both manufacturers and suppliers of machines, equipment and industrial solutions, and companies providing such commissioning and maintenance and after sale services. Although the present model form has been established especially for international situations, nothing prevents the parties from using it for domestic contracts, i.e. contracts between parties having their place of business in the same country. Each ICC Model Contract includes a fully editable version in Microsoft Word, permitting you to easily adapt the contract to your specific case. Explore the ICC Model Contract: eBook: 845E ICC Model Contract Commissioning and After-sales Services | ICC WBO Netherlands