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< Back < Previous | Next > Integrity & Culture Building Integrity Through Trust and Psychological Safety Camila Fossati, People and Organizations Director, Braskem 16 Jun 2025 A culture of integrity doesn’t come solely through regulations; it thrives on trust, transparency, and psychological safety. Psychological safety—where individuals can speak up and raise concerns without fear—is the foundation of a strong compliance culture. Camila Fossati Camila Fossati is a strategic and inclusive HR leader with over 18 years of international experience across Europe, Asia, and Latin America. With deep expertise in organizational culture, leadership development, and strategic talent management, she has held senior roles at companies such as Braskem, Makro, Suzano, and Gerdau. Throughout her career, Camila has led transformative initiatives that drove cultural change, enhanced organizational effectiveness, and fostered inclusive, high-performing work environments. She is known for aligning HR strategy with institutional values, navigating complex governance, and translating compliance into practical, people-centered solutions. Her leadership is grounded in empathy, data-driven decision-making, and a strong commitment to integrity and diversity. Passionate about creating meaningful change, she continues to inspire teams and organizations to thrive through trust, transparency, and continuous learning. In today’s fast-paced and competitive business landscape, my experience continues to reinforce a critical truth: a culture of integrity doesn’t come solely through regulations; it thrives on trust, transparency, and psychological safety. As organizations face increasing regulatory demands and ethical pressure, the role of leadership in cultivating a compliant, values-driven culture has never been more vital. Psychological safety (which is the belief that individuals can speak up, admit mistakes, and raise concerns without fear of retaliation) is the foundation of a strong compliance culture. When employees feel safe to voice ethical concerns or report misconduct, organizations are better equipped to prevent, detect, and respond to compliance risks. Integrity Starts at the Top: A Strategic Leadership Imperative Leaders set the tone. A culture of integrity starts when leaders model ethical behaviour, communicate expectations clearly, and create an environment where compliance is not just a checkbox, but a shared value. However, when communication is inconsistent or fear of judgment prevails, silence becomes the norm; and silence is the enemy of compliance. Despite this, some HR leaders remain cautious about engaging deeply with compliance, concerned about being perceived as monitors or “corporate police.” There’s an opportunity to rethink this mindset. Human Resources and Compliance are not gatekeepers; they are strategic enablers of a culture where integrity is lived, not legislated. These professionals play a crucial role in guiding leaders to foster environments where ethical behaviour is encouraged and rewarded. Together they help embed integrity into daily operations, not as an obligation, but as a mindset and a conviction. By partnering with leadership, these functions can: Foster open dialogue that encourages ethical decision-making at all levels. Translate values into behaviours through targeted training and coaching. Build systems of accountability that reward transparency and responsible action. When integrity is embraced as a shared mindset rather than imposed as a mandate, it becomes the foundation for trust, resilience, and long-term value. Empowering Employees to Speak Up In a culture of integrity, employees are not passive observers: they are active participants in maintaining ethical behaviour. But this only happens when they feel empowered to raise concerns without fear. Consider a scenario where an employee notices a potential compliance issue but hesitates to report it, fearing retaliation or being labelled a troublemaker. This hesitation can lead to serious consequences. Psychological safety has the potential to transform this dynamic by ensuring that employees feel respected, heard, and protected when they speak up, whether they’re reporting a policy violation or suggesting a more ethical way of doing business. Learning from Mistakes, Not Punishing Them A culture of integrity isn’t about expecting perfection, it’s about fostering a mindset of growth and accountability. Mistakes are part of being human; what truly matters is how organizations respond. This willingness to learn, adapt, and stay true to their values in the face of setbacks is what defines their ethical maturity. When errors are met with blame, employees hide them. When they’re met with curiosity and accountability, employees grow. This mindset shift from punishment to learning is essential for compliance programs to be effective and sustainable. Organizations that embed integrity into their culture don’t just avoid risk: they build trust and strengthen their long-term success. Employees in these environments are more engaged, more loyal, and more likely to act in the company’s best interest. They understand that compliance is not a barrier to performance, but a pathway to trust, reputation, and long-term success. In Summary, fostering a culture of integrity relies on creating an environment grounded in psychological safety, ethical leadership, and continuous learning. When people feel safe to speak up and take responsibility, integrity becomes part of everyday behaviour, not just a matter of compliance. Supporting this kind of culture isn’t only the right thing to do, it’s also a thoughtful and strategic investment in long-term success.

< Back Professor Dr Henricus J. Snijders Snijders Law and Leiden University Arbitrator Biography Professor Dr Henricus Joseph (Henk) Snijders is an Emeritus Professor of Civil Law and Civil Procedure, with a distinguished career in academia and legal practice. Prof. Snijders serves as an arbitrator for prestigious institutions including the Netherlands Arbitration Institute (NAI) and the International Chamber of Commerce (ICC). He is also a legal advisor and legal expert, often issuing legal opinions in both state court and arbitral procedures. He represents the Netherlands in the United Nations Commission on International Trade Law (UNCITRAL) and in particular Working Group IDR of this commission. He is deeply involved in legal scholarship as an author and editor of numerous books and articles, and he holds key editorial roles in several legal publications. He is a chairman and board member of various legal and academic organizations, contributing to the development and regulation of civil law and arbitration practices. His previous positions include lawyer and barrister at the Dutch Supreme Court, Professor at Erasmus University Rotterdam and Leiden University, Scientific Director of the Leiden Institute of Private Law, deputy judge at the District Court of The Hague and deputy judge of the Court of Appeal at Arnhem, member of the Working Group for the revision of the Dutch Arbitration Act 1986 and chairman of the Advisory Board of the Netherlands Arbitration Institute. Prof. Snijders' contributions to legal scholarship and practice are complemented by his roles as a patron and board member of multiple legal associations and his continued engagement in teaching and course coordination especially in the field of arbitration. In his spare time, he enjoys playing the violin and traveling. Contact Details Netherlands +31 (0)64 828 0773 law@hjsnijders.com Additional Links Link About ICC Netherlands We ensure that Dutch business interests are heard and represented in international policymaking. We deliver tools and standards that simplify cross-border business like model contracts or Incoterms®. We support fair and efficient dispute resolution . Become a member Upcoming events Learn more Check our latest news! News Languages Spoken Dutch, English, German, French Specialisation Arbitration Law, Civil Procedures, Contracts, Property Law, Tort Law Bar Admission(s) Credentials CV

< Back < Previous | Next > ICC Netherlands calls on Dutch Parliament to accelerate adoption of MLETR 1 Sept 2025 ICC Netherlands, together with a broad coalition of companies, banks and business associations, has presented a whitepaper to the Dutch Parliament calling for swift adoption of the UNCITRAL Model Law on Electronic Transferable Records (MLETR) – a move that will cut costs, reduce delays and strengthen the Netherlands’ competitive position. On 1 September, ICC Netherlands, together with a broad coalition of companies, banks and business associations, presented a whitepaper to the Dutch Parliament urging swift adoption of the UNCITRAL Model Law on Electronic Transferable Records (MLETR) . What may appear to be a technical legal change has enormous practical impact. Adoption of MLETR could: Save Dutch businesses hundreds of millions of euros in unnecessary costs Shorten trade document processing from 6–10 days to less than 24 hours Reduce bureaucracy and cut administrative burdens for SMEs by up to 35% Strengthen the Netherlands’ competitiveness as a global trading nation Why it matters International trade is the lifeblood of the Dutch economy: imports and exports together represent more than €1.6 trillion annually – nearly four times GDP . Yet many critical trade documents are still only legally valid on paper. This causes delays, higher costs, and a loss of efficiency. Other countries are moving faster. The UK, France, Germany and Singapore have already updated their legislation. The UK is even ready to advance digital cooperation with the Netherlands, but progress is stalled because eight key documents cannot yet be issued electronically under Dutch law . Clear call to action ICC Netherlands and its partners urge Parliament to: Quickly approve legislation for the electronic bill of lading Launch the legislative process for the remaining seven MLETR documents The digital future of trade starts now. With one simple legislative step, the Netherlands can unlock major efficiency gains and safeguard its position as Europe’s digital gateway and trade hub. The business community is ready to help make this a reality. 👉 Read the executive summary here: EN- Executive summary - Electronic transferable records (1) .pdf Download PDF • 1.84MB 👉 The whitepaper is available in Dutch, here De adoptie van de UNCITRAL‘Model Law on Electronic Transferable Records’ in NL (6) .pdf Download PDF • 3.28MB About this initiative The whitepaper was prepared by representatives of ICC Netherlands, ICISA, ING Bank, Port of Rotterdam and other experts, supported by a broad coalition of companies, banks and business associations.

< Back < Previous | Next > Taxes Shaping the Future of Global Tax: ICC Commission Charts a Course Amid Rising Fragmentation 1 Apr 2025 UN-led tax reforms, digital economy protocols, and OECD challenges headline a pivotal Commission meeting. The ICC Taxation Commission’s March 2025 meeting convened at a critical moment for global tax policy. Against the backdrop of growing geopolitical instability and fragmentation in international trade, ICC members gathered to address urgent developments in global taxation frameworks, digital economy protocols, and regional policy shifts. Trade Turbulence and Strategic Advocacy Opening the session, Andrew Wilson (ICC Vice-Secretary General) and Valerie Picard (ICC Head of Trade) addressed a key concern: the erosion of multilateralism driven by unilateral trade measures, particularly from the U.S. While the core trade stance hasn’t dramatically changed, the implementation is now more aggressive and less internally contested. This “louder, more coordinated” approach risks hardening global divides and undermining established multilateral institutions. In response, the ICC is stepping up its advocacy efforts, producing foundational papers—such as on VAT—that provide clarity and are being actively used by member states in their policy dialogues. UN Tax Convention: Inclusive, But Complex Michael Braun (Germany UN Mission) shared an update on the UN process to establish a framework convention for international tax cooperation. Spurred by growing calls from developing nations, the convention aims to rebalance rule-making power and build a more inclusive and equitable tax framework. The process now moves into a drafting phase following the adoption of the Terms of Reference in 2024, which laid out three pillars: a framework convention, a protocol on digital services taxation, and another on dispute prevention. The structure includes three workstreams, co-led by representatives from the Global South. While the Terms of Reference do not formally embed stakeholder engagement, ICC is pushing for structured business input, emphasizing that private sector expertise is crucial to ensuring practical, implementable rules. The OECD Debate: Pillar Two and Compliance Burdens In parallel, the OECD’s Pillar Two implementation sparked intense debate. Business representatives flagged compliance costs, especially for low-risk jurisdictions, and questioned the added value of full model rules in such cases. ICC presented a proposal for permanent safe harbors based on country-level data and simplified reporting, aimed at lowering compliance costs while maintaining tax integrity. Although the idea gained some support, concerns about erosion of tax bases persist among certain jurisdictions. ICC called for urgent high-level government engagement to maintain momentum and promote a practical, stable system. Regional Insights and Diverging Trajectories Regional sessions showcased both alignment and divergence. In the Asia-Pacific, the Belt and Road Initiative tax platform highlighted progress in digitalization and capacity building. Meanwhile, the EU is focusing on simplification and competitiveness, with the European Commission reviewing directives for redundancy in light of Pillar Two’s global uptake. Africa, represented by Thulani Shongwe (ATAF), spotlighted VAT collection challenges and a growing push for regional cohesion on core tax policy positions, backed by the African Union. The U.S. position remains a wildcard. With the administration opposing some OECD rules and broader concerns about extraterritoriality, participants expressed concern over the stability of the current multilateral tax order. Beyond Structure: Substance in Focus As the UN tax convention process advances, the spotlight is shifting from structure to substance. Key issues include the scope of Article 12 on digital services, the potential for simplified allocation systems, and whether the dispute protocol will embrace binding arbitration or remain limited to prevention mechanisms. The ICC emphasized the need for clarity to avoid conflicting obligations and ensure smooth integration with existing treaties. Ongoing Projects and What’s Next The Commission’s working groups reported on ongoing initiatives including: Foreign subsidy regulations VAT treatment for cross-border telework Sustainability-linked tax policies The interaction between investment treaties and tax rules All underscored the same themes: simplicity, coherence, and coordination. Fragmented rules risk undermining both taxpayer certainty and government revenue collection. Looking ahead, ICC will play a key role in the UN’s Financing for Development Forum (FfD4) in Seville, where business engagement will address the impact of tax on development, investment, and sustainability. A new economic impact study on digital service taxation is also in the works, and ICC continues to push for inclusive dialogue as UN protocols are developed. “ The global tax landscape is being redefined, ” one participant noted, “ and ICC must be both a stabilizer and a shaper of that future . Conference Room Papers (CRPs) - 30th Session | Financing for Sustainable Development Office

< Back Marieke Witkamp Marieke Witkamp LLC Arbitrator Biography Marieke Witkamp FCIArb is a Houston based international arbitrator with an LLM in Dutch and US Law and a Texas bar license. She also holds the CIArb Diploma in International Maritime Arbitration. Marieke has a unique professional background. She is originally trained as a commercial judge in the Netherlands and became an international commercial and arbitration lawyer after moving abroad to the United States and the Middle East. She dealt with ICC arbitrations as counsel in Qatar and worked as in-house counsel in the Dutch energy industry and the sports & entertainment industry of Qatar. She is therefore familiar with every perspective when it comes to dealing with disputes: as the court, as counsel and as the client. Working on 3 continents has also given her a proper understanding of the different expectations that parties may have in cross-border disputes. Marieke’s areas of expertise are maritime, insurance, construction, energy law and post M&A disputes but she is comfortable with almost any contractual dispute that comes up. As a judge she had to deal with anything that entered her docket - she is trained to familiarize herself with new types of commercial conflicts and legal issues in a short time. Marieke’s significant experience as an arbitrator includes sitting as sole arbitrator, emergency arbitrator, party and chair arbitrator in commercial disputes with seats in the US, UK and the Netherlands. Marieke is a hands-on arbitrator who takes her responsibility to start off a procedure in the best way possible. She will customize a procedure to the parties’ needs and will take the necessary decisions to keep a procedure on track. She is often asked as chair as she is very experienced in managing cases, leading hearings and writing fair and well-reasoned awards. Marieke frequently travels to the Netherlands/Benelux and will not charge for travel expenses. Contact Details Tomball, TX 77375, Verenigde Staten +18324586340 marieke.witkamp@outlook.com Additional Links Link About ICC Netherlands We ensure that Dutch business interests are heard and represented in international policymaking. We deliver tools and standards that simplify cross-border business like model contracts or Incoterms®. We support fair and efficient dispute resolution . Become a member Upcoming events Learn more Check our latest news! News Languages Spoken English, Dutch Specialisation Construction, Engineering, Arts,Leisure, Entertainment, Tourism, Sales, Purchases, Transport, Maritime, Pharmaceutical, Joint Ventures, Consortia, Cooperation, Insurance, Energy and Natural Resources, Distribution, Franchising, Corporate Law / M&A, Real Estate Shipbuilding Bar Admission(s) US (US Bar) Credentials CV

< Back < Previous | Next > Business Business responds to US reciprocal tariff plan 2 Apr 2025 Following the announcement of the US reciprocal tariff plan, the International Chamber of Commerce has issued a statement describing the new measures as a shock to the global trading system that need not result in a systemic crisis. Speaking on behalf of more than 45 million companies in over 170 countries, ICC Secretary General John W.H. Denton AO said: “What we’ve seen today represents a watershed moment in American trade policy that poses severe downside risks to the global economy. To put this in historical context, effective US tariff rates now stand at a level not seen since the 1930s — and cover a significantly higher proportion of American GDP than the infamous Smoot-Hawley Act. “This is, without doubt, a shock to the global trading system but it need not result in a systemic crisis. The US is an economic superpower but only accounts for 13% of global imports. How other nations respond to the new duties will ultimately determine the scale and depth of any economic fallout from “Liberation Day”. We continue to encourage governments to place an emphasis on negotiation and de-escalation to the greatest extent possible — tariff retaliation is a lose-lose game. “We are immediately concerned by the potential impact of the severe tariffs imposed on a range of emerging economies — an approach which risks further damaging the development prospects of countries already facing worsening terms of trade. “Businesses across our network will be seeking urgent clarification from the relevant US authorities on how new country-level tariffs will be applied in practice — including on how they interact with sector-specific duties and rules of origin requirements. Given the almost immediate entry into force of the new measures, there is a clear risk of costly supply chain disruptions and customs backlogs absent of express guidance being provided in a timely manner. “From a broader perspective, it’s clear that the measures announced today present a fundamental challenge to the rules-based governance of trade. In addition to responding bilaterally to the US administration, we also need to see governments taking action to safeguard the multilateral system — and set the foundations for its eventual revitalisation. “ Predictability and certainty are fundamental to cross-border commerce . We fully appreciate the US administration’s desire to secure a level playing field for international trade but remain deeply sceptical that a tariff escalation of this scale can deliver on that goal — multilateral solutions will ultimately be needed to resolve longstanding inefficiencies and inequities in the global trading system.”

< Back < Previous | Next > Sustainability Business at the Frontlines of Climate Policy 2 Apr 2025 At the ICC Global Environment & Energy Commission meeting, business leaders emphasized the urgent need for sustainable climate action amid rising geopolitical and economic uncertainties, while reaffirming the private sector’s key role in driving this transition. Looking ahead to COP30 in Brazil, ICC plans to focus on accelerating climate action, promoting sustainable trade, and advancing environmental sustainability through private finance mobilization, adaptation efforts, and coherent trade-climate policies. On 27 March, business leaders and policy experts from around the world gathered in Paris and online for the ICC Global Environment & Energy Commission meeting, navigating the turbulence of a shifting global climate landscape. With geopolitical uncertainty rising and regulatory clarity lagging, ICC reaffirmed its commitment to ensuring the private sector remains an engine for sustainable transformation. The world is entering a new phase of climate and trade uncertainty, ICC is committed to ensuring business can navigate and lead through this transition. A Cooling Political Climate, Rising Economic Risks The meeting opened with a sobering macroeconomic outlook. While global growth is expected to remain stable in 2025, the real concern lies in “pandemic-level uncertainty in trade and investment”. Climate ambition is showing signs of retreat in several jurisdictions, including the US, Canada, and parts of Europe. Subsidies are being scaled back, and net-zero targets delayed. Despite this, optimism remains. China, for instance, continues to lead the global energy transition, with over 50% of global low-carbon investment now originating there. “Clean energy investment has grown by 50% in the past two years. But global efforts still fall short of what’s needed to meet the Paris Agreement.” Setting the Agenda: ICC’s 2025 Priorities Under the banner of “Solutions at Scale”, the Commission laid out a focused work plan across three priority pillars: Setting the Agenda: ICC’s 2025 Priorities Under the banner of “Solutions at Scale”, the Commission laid out a focused work plan across three priority pillars: ICC at COP30: From Dialogue to Delivery As the international community shifts its focus toward COP30 in Belém, Brazil, ICC is positioning itself to play a pivotal role in elevating the voice of business in climate negotiations. Building on the success of its engagement at past COPs, ICC will once again create space for meaningful business dialogue inside the Blue Zone, acting as the formal focal point for business and industry in the UNFCCC process. One of the highlights will be the return of the ICC COP Ship—a floating platform for high-level roundtables, bilateral exchanges, and civil society dialogues. This unique initiative, docked near the COP venue, symbolises ICC’s mission: to bridge public-private divides and unlock bold action through cooperation. “The ship is more than a venue: it’s a signal that business is not just at the table, but committed to steering climate ambition forward.” ICC’s strategic messaging heading into COP30 will centre around three pillars: “We want to help move from high-level pledges to real economy delivery, with a focus on implementation, scalability and inclusiveness.” ICC will also lead several official side events, including on climate-smart trade, SME access to finance, and the operationalisation of Article 6 carbon markets. With Brazil’s presidency emphasising equity and environmental justice, ICC aims to ensure the private sector’s contributions are recognised not only as essential, but as agents of trust, innovation, and global solidarity. “We are entering COP30 with a clear mandate: to be practical, ambitious, and united across business sectors.”

< Back < Previous | Next > Global trade – an urgent need for reform Tom Scott 1 Sept 2025 Global trade is at a crossroads. Rising protectionism, geopolitical tensions and stalled reforms threaten the stability of the rules-based system that underpins Dutch and international business. In this interview, Valerie Picard, ICC’s Head of Trade, explains why urgent WTO reform is needed, what “revitalising the global trading system” means in practice, and how Dutch companies can play a leadership role in shaping the future of trade. Valerie Picard is the Head of Trade at the global offices of the International Chamber of Commerce. We caught up with her to get some answers to some of our pressing questions about the current state of global trade. The international trade environment is always changing. However, 2025 has been especially turbulent and unpredictable. How is the International Chamber of Commerce responding to this? The events of earlier this year certainly represent in many ways a shock: a seismic moment in the global trading system. But they also cannot be viewed in isolation. They are part of a longer trend of rising protectionism, mounting geopolitical tensions and other structural shifts that have been building for more than a decade. The steady increase of trade barriers since the 2007-2008 financial crisis is a clear illustration of this pattern. At ICC, we see this as a pivotal moment. It’s an opportunity to finally address the long-standing challenges that have been holding the global trading system back. As the voice of global business community, ICC has long been calling for reform of the multilateral trading system, echoing the call from businesses of every size and sector across the world that predictable, rules-based trade is the foundation of growth, innovation, and resilient supply chains. For years, we have stressed the need for new rules that incorporate the real‑world perspective of businesses, a fully functioning dispute settlement system, and transparency among other things: At the WTO’s last Ministerial Conference, we made the case for holistic reform of the WTO in order to put the global trading system back on solid footing. Looking ahead to the next Ministerial Conference, we are calling for a serious commitment from members to revitalize the global trading system – this time with the utmost urgency. There needs to be a structured and coherent process, even if it begins with a representative subset of members. And it can’t wait. At the same time, renewing the WTO Moratorium on Customs Duties on Electronic Transmissions is critical. It keeps digital trade predictable and free from tariffs, enabling businesses, particularly SMEs, to participate in the global digital economy without added costs or complexity. It also provides the stability and certainty that investors look for, helping economies attract and retain foreign direct investment. Letting the Moratorium lapse would inject damaging uncertainty and unpredictability into the trading system, create new tariff and non-tariff barriers, and risk further fragmenting the digital economy at a time when stability is needed most. What do you mean by “revitalizing the global trading system”? It means bringing the global trading system into the 21st century so it delivers for the businesses that use it every day. That’s about restoring trust, predictability, and stability, but also updating the rules so they reflect today’s modern business realities and making sure the system works for businesses of all sizes, everywhere. You mention the WTO. How do the challenges that this organisation faces fit in with the current state of affairs? There’s a serious challenge not just to the WTO but to the rules-based system as a whole. That’s a problem, because this framework underpins how global trade actually works. And the reality is, there’s no plan B. Nothing else exists that can provide the stability, predictability, and common rules that businesses rely on every day. While it’s easy to focus on what isn’t working, let’s not forget that the current system provides incredible value to traders across the world, particularly in developing economies. Research commissioned by the ICC and conducted by Oxford Economics shows that the collapse of the WTO-based system could lead to a 33% decline in non‑fuel goods trade across developing countries, with low-income nations seeing up to 43% losses, and an overall GDP drop exceeding 5%. That is a powerful reminder that today’s multilateral framework, with all its imperfections, continues to be vital. The reality is that, in today’s geopolitical environment, it would be impossible to recreate the WTO or build anything close to what exists today. From the business perspective, the reason the system was created, which is the certainty and predictability that it offers, is still as relevant and critical today as ever. Its foundational principles – equal treatment for all trading partners, non-discrimination, and the predictability that comes with clear, enforceable rules-based commitments – remain essential for businesses operating across borders. Can we talk about sustainability. What are the major issues and are sustainable directives even possible? First of all, we believe that sustainable directives are achievable but they need political will, real coordination, and meaningful input from business during their design and roll-out. What we don’t need is a patchwork of competing regulations that create uncertainty, complexity and added costs. That’s why we’ve put forward principles for how to design an effective Carbon Border Adjustment Mechanism (CBAM), which have been recognised by governments and international organisations as a practical reference point. Another area where we have been very active is on the circular economy. We think there is a tremendous opportunity for new business models in the circular economy , but trade barriers are blocking the way. Making the circular economy work requires closer cooperation to align standards and regulations, harmonized laws to enable the smoother flow of secondary materials, technical expertise in policymaking to ensure solutions are practical, and updates to international frameworks such as the Basel Convention to better support circular material flows. A third priority is removing barriers to environmental goods and services. Ensuring businesses can access the technologies, services, and expertise needed for the green transition is essential to driving sustainable growth and innovation at scale. You talk about the need for multilateral agreements. But in a previous answer, you described the erosion of the current rules-based system. Those two don’t go hand in hand. That’s exactly why we’re talking about revitalizing the system – to make it fit for purpose again. The system isn’t delivering the way it should, and that has to change. There’s a long list of issues that need to be addressed and a serious negotiating agenda to be worked through, but the starting point has to be a shared commitment to rebuild trust and modernize the framework so it can actually deliver for business and the global economy. Let’s turn our attention to the Netherlands. What role do you see for Dutch companies in revitalizing the system? The Netherlands has a tremendous amount of trade knowledge and customs expertise. Dutch businesses on the front lines of global trade. As operators in one of the world’s busiest trading hubs, with deep expertise in logistics, customs, and compliance, you see firsthand how rules, disruptions, and uncertainty play out in global supply chains. That gives you a unique perspective – from the realities facing SMEs integrated into global value chains to the opportunities and challenges of digitalization and the green transition. In today’s environment, governments and businesses need to work together more closely than ever. At ICC, we’re making the case globally for a strong and open multilateral trading system, but that voice is strongest when our members actively engage, bringing their real-world experience to shape practical, credible solutions. Dutch businesses, in particular, are well placed to take a leadership role – not just at home but internationally – by sharing what they see on the front lines, offering practical solutions, and standing up for the system that underpins their ability to trade and invest across borders with confidence.

< Back < Previous | Next > Highlights from the Week of Integrity 2025 1 Nov 2025 The Week of Integrity 2025 brought together organizations across sectors to explore how integrity strengthens culture, trust, and sustainable growth. From the launch of the new Book of Integrity to inspiring partner initiatives and thought-provoking dialogues, the week proved that integrity is a year-round capability, not just a one-week commitment. Integrity & Culture: Highlights from the Week of Integrity 2025 From 27 to 31 October, organizations across the Netherlands and beyond came together for the Week of Integrity 2025 , a week dedicated to reflection, dialogue, and action on how integrity strengthens culture, trust, and long-term business resilience. Opening: Integrity as a cultural foundation The week opened with a clear message: integrity is the cultural foundation for resilient institutions. Speakers Mirjam Bakker-Vergouw and Lousewies van der Laan highlighted the urgency of restoring trust in a polarized world. Prof. Dr. Muel Kaptein delivered an interactive keynote introducing a practical framework for measuring and managing ethical culture, setting the tone for a week focused on how integrity sustains open, just, and sustainable societies. The week also marked the launch of the seventh edition of the Book of Integrity , “Culture of Integrity” , featuring essays from business leaders and experts on how ethical culture underpins sustainable growth. The book set the tone for the discussions that followed: integrity is not just a principle, but a practice that defines how organizations lead, decide, and grow responsibly. Partner Spotlight The Week of Integrity thrives thanks to its many partners, whose creativity and engagement brought the theme to life across sectors and industries: KPMG published a five-part blog series inspired by Prof. Kaptein’s keynote, each day exploring a dimension of ethical culture—from the value of integrity and the balance between hard and soft controls, to preventing ethical complacency. Forvis Mazars launched a daily blog series analyzing corruption risks through 99 FCPA cases , covering topics like kickbacks, nepotism, shell companies, and self-reporting—concluding with a practical self-scan for organizations. Kickbacks en fictieve facturatie: zo herkent u het in de praktijk - Forvis Mazars - Nederland NIBC Bank released its updated Code of Conduct , hosted an engaging internal event with CEO Nick Jue and guest speaker Prof. Marjan Olfers , and reinforced its Speak Up culture with interactive role-plays and manager-led initiatives. Damen , in collaboration with Van Oord and SBM Offshore , organized a Compliance Champion spotlight, an open Compliance Café , and an Industry Roundtable on Culture , encouraging open dialogue and peer learning. On October 27, Geert Vermeulen from De Integriteitscoördinator and Lucianne Verweij , Business Integrity Specialist, hosted a session inviting experts to discuss Whistleblowing Management Systems and related topics such as the benefits of a speak-up culture, the value of effective speak-up mechanisms, and the associated challenges. Marijntje Zweegers , Research and Prevention Coordinator at the Dutch Whistleblowers Authority , provided insights into the role of the Huis voor Klokkenluiders, while Wim Vandekerckhove guided participants through the Speak-Up Self-Assessment (SUSA) online tool. Triple Jump encouraged employees to engage in informal lunch discussions about integrity and sustainability, helping colleagues reflect on how everyday choices shape ethical behavior. They complemented this with an Integrity Quiz and an invitation to read the Book of Integrity , featuring a contribution from their Compliance Manager, Margherita Noto . These initiatives demonstrated how integrity can be embedded across sectors, from finance and infrastructure to professional services and compliance. Seminar: Culture and Integrity in a Shifting World At the seminar “Culture and Integrity in a Shifting World” , participants explored how organizations can uphold integrity amid growing geopolitical and regulatory uncertainty. The session opened with Casper Roerade (Evofenedex) , who outlined how global trade fragmentation and political pressures are reshaping corporate governance and ethical expectations. A panel featuring Christiene Everaars , Tekla Surguladze (Magnum) , Alessandro Fontana (Saipem do Brasil) , and Angeliki Mitropoulou (SBM Offshore) — moderated by Suzanne Kröner-Rosmalen (NautaDutilh) — examined integrity challenges across global supply chains and ESG compliance. Sonia Garcia delivered a compelling keynote on the role of organizational culture and psychological safety, while Mariet de Boer and Twan Hol from the Dutch Whistleblower Authority shared practical tools to foster open, speak-up environments. Closing: Integrity as a capability The week concluded with an inspiring message from global thought leader Brett Hudson : integrity must be more than a value — it must be a capability. Hudson emphasized that ethical failures often result from structural weaknesses rather than individual flaws. He called on leaders to intentionally design systems that enable integrity under pressure and to use technology, including AI, responsibly, as a support for human judgment and values. The Week of Integrity 2025 once again proved that integrity is not only about compliance but about culture, leadership, and courage. Across industries, partners showed how principles can be turned into practice, strengthening trust, resilience, and purpose in an increasingly complex world. Keep the conversation going Integrity is not a one-week theme — it’s a year-round commitment. There are 52 weeks of integrity , and organizations are encouraged to keep the momentum going. If you’re inspired to take action, explore the Week of Integrity Toolbox — a collection of free resources, case studies, and interactive tools that can be used any time of the year to strengthen integrity, spark dialogue, and build ethical cultures within your organization.

< Back < Previous | Next > Mediation Draft Smart, Resolve Smarter: How to Use Mediation Clauses Effectively 4 May 2025 Amid rising geopolitical tension, mediation is gaining traction in international contracts—but its effectiveness depends on clear wording and local legal interpretation. In an era of heightened geopolitical and economic uncertainty, international businesses are under increasing pressure to manage disputes swiftly and strategically. One of the most promising tools? Mediation. Often embedded in multi-tiered dispute resolution clauses, mediation is lauded for its confidentiality, flexibility, and cost-efficiency. But how enforceable is that mediation clause you tucked into your last international contract? A Dutch Turning Point In July 2024, the Dutch Supreme Court ruled on a dispute between two professional parties over whether their contractual mediation clause was enforceable (ECLI:NL:HR:2024:1078). The Court confirmed that such clauses can be binding in B2B contexts—but crucially, whether they are enforced will depend on the exact wording and the tribunal or judge’s discretion. As summed up in a recent Houthoff article, this leaves room for uncertainty: “The Dutch Supreme Court’s decision reaffirms that mediation clauses can be binding upon professional parties, yet it leaves the enforcement of such clauses largely to the discretion of arbitral tribunals, potentially undermining their effectiveness.” In short: your mediation clause might only be as strong as the words used—and the hands interpreting them. It’s Not Just the Netherlands The recent Dutch Supreme Court ruling adds to a growing body of international jurisprudence confirming that mediation clauses—when properly drafted—can be binding and enforceable. While some jurisdictions have long upheld such clauses, others are only more recently aligning with this approach. Together, these developments underscore that if businesses want their mediation clause to bite, it must be clear, operational, and deliberate. Here are some illustrative cases from different jurisdictions: Some illustrative cases: These cases reflect a broader trend: well-crafted mediation clauses are being taken seriously, even by the highest courts and tribunals. Ignore them at your peril. What Should Businesses Do? As the ICC’s recent guidance makes clear, dispute resolution clauses are no longer boilerplate. They’re strategic. Here’s how to make them work: Why It Matters for ICC Arbitration Users ICC Arbitration embraces efficiency and procedural integrity—but real efficiency starts with the contract. Mediation clauses, when done right, can de-escalate conflict before it becomes legal war. When ignored or drafted poorly, they can become yet another source of friction. And as the Dutch case illustrates, even when mediation clauses are valid, enforcement may hinge on interpretation—raising the stakes for precision and consistency.

< Back < Previous | Next > Governance Guidance on Responsible Business in Challenging Contexts 25 Jul 2024 ICC has issued guidance to support businesses faced with challenging situations that cause stay-or-leave dilemmas, requiring crisis management and due diligence to identify, prevent and mitigate the impacts of company decisions on human rights, society and the conflict.  Why a guide on responsible business conduct? In situations of conflict, such as an armed conflict, a gross human rights violation, the imposition of trade sanctions, or a governance crisis, such as a coup d’état, businesses are expected to understand their role and the risks of business involvement in the conflict to respect international humanitarian law. When a crisis evolves, companies are under pressure from stakeholders to take prompt action, including deciding whether to remain in or exit the market, while sumultaneaously assessing the impacts on people, communities and society more broadly. These expectations can be daunting for companies, in particular, when they do not have the prerequisites or a developed strategy to act responsibly in these contexts. How does the guide on responsible business conduct support executives? By implementing this guidance and establishing an adapted tactical planning programme for high-risk countries of operation, a company can set a solid foundation for a crisis response. Companies can support their remain-or-exit resolutions with sound evidence-based due diligence, through engagement with stakeholders, with due consideration of the company’s responsibilities, and by applying creative leverage. Which steps can companies take to ensure responsible business conduct in challenging contexts? Ensure the safety of its workforce as a first priority Avoid rushing into a decision under pressure of circumstance or scrutiny Respect the human rights of affected stakeholders, including employees and workers in the supply chain and consumers and impacted communities Use their leverage to mitigate adverse human rights impacts Use collaborative platforms for shared assessments and responses to crises Guidance on Responsible Business in Challenging Contexts Download

< Back < Previous | Next > Sustainability Business at the Table: ICC and the Private Sector at the SB62 Climate Talks 30 Jun 2025 At the June 2025 Bonn Climate Conference, business leaders led by the ICC called for urgent action to remove regulatory and financial barriers, scale up adaptation, and support high-integrity carbon markets. With COP30 nearing, they urged governments to align with 1.5°C goals and shift from talk to action, emphasizing that the private sector is ready but needs the right conditions. How business voices shaped the climate agenda in Bonn—and what’s next on the road to COP30 in Belém The June 2025 Bonn Climate Change Conference (SB62) marked a pivotal checkpoint on the road to COP30. With rising climate impacts, growing geopolitical tensions, and increasing scrutiny of implementation gaps, business and industry leaders—represented through the UNFCCC Business and Industry NGO constituency (BINGO)—played a visible and engaged role in the process. The International Chamber of Commerce (ICC), as the leading global business representative, was at the heart of these efforts. Business Speaks Up at Opening and Closing Plenaries Rob Cameron, Chair of the ICC Environment Commission, delivered the BINGO opening statement, raising urgent concerns over delays in agenda adoption and calling for accelerated action across the climate agenda. “Ten years after Paris, COP30 must deliver—and it must do so for the real economy,” he emphasized. Four key points framed the private sector’s intervention: NDC Implementation: Businesses called on governments to translate Global Stocktake findings into ambitious, actionable Nationally Determined Contributions (NDCs) aligned with 1.5°C, with meaningful business engagement in their design and delivery. Adaptation: While mitigation remains critical, businesses urged for a robust framework to scale up private-sector-supported adaptation solutions. Finance: Echoing the Presidency’s USD 1.3 trillion roadmap, the private sector stressed that unlocking capital will require removing regulatory barriers and enhancing risk-sharing mechanisms. Carbon Markets: ICC strongly supported high-integrity carbon markets and rapid implementation of Article 6 as tools to drive finance to where it's most needed. At the closing plenary, the tone was cautiously optimistic. Delegates had worked constructively, but “significant divergences persist,” ICC noted. “Now is the time to transform promises made into real-world implementation,” the statement concluded. Financing Climate Action: Private Sector Ready—but Held Back During the Presidency-led consultation on the Baku to Belém Roadmap to 1.3 Trillion, ICC highlighted the urgent need to align financial frameworks with climate goals. As Beth Burks (S&P Global), speaking for BINGO, noted: “We fully recognize the role we play in reaching the USD 1.3 trillion goal—but the current system is holding us back.” ICC’s contribution to the discussion outlined three priority areas: Enabling Environments: Policy coherence and predictability—especially strong offtake markets and stable regulatory frameworks—are prerequisites for unlocking private investment in developing economies. Reforming Development Finance: Multilateral Development Banks (MDBs) must become real catalysts for private finance by accepting greater risk and investing in project development capacity. Prudential Regulation Reform: Current banking regulations penalize climate investment in emerging markets. ICC proposed a structured dialogue with regulators to explore targeted reforms, estimating that such changes could quadruple available bank capital for climate projects. ICC has now published this paper, setting out concrete steps to realign financial regulation with climate ambition. Read it here. Just Transition: Making Climate Action Fair and Inclusive ICC and BINGO welcomed progress on the Just Transition Work Programme, while stressing that implementation must now take center stage. In its statement, business emphasized that a truly just transition must: Be holistic and inclusive, engaging governments, large companies, SMEs, and local innovators. Provide the most vulnerable communities with the tools, skills, and opportunities to thrive. Avoid unintended cross-border consequences, especially for SMEs in developing countries. Business urged policymakers to ensure predictability and coherence across policies, warning that fragmented or duplicative efforts could slow investment and innovation. “There is no silver bullet,” the ICC statement noted. “Efforts must be tailored to national and local realities to be truly effective.” Observer Engagement and Implementation Gaps ICC also weighed in on the Arrangements for Intergovernmental Meetings (AIM) discussions, advocating for more inclusive and efficient observer engagement. Suggestions included shifting some Action Agenda activities to Regional Climate Weeks and leveraging expert dialogues to integrate real-world insights into the process. “The Brazilian concept of Mutirão—working together for the common good—captures what is needed now,” said Agnes Vinblad, representing the United States Council for International Business. “No one actor can tackle the climate challenge alone. We must unite.” What’s Next? Belém Must Deliver for the Real Economy With COP30 in Belém just months away, ICC’s message is clear: it’s time to move from negotiation to implementation. This means: Delivering updated NDCs aligned with 1.5°C. Advancing robust frameworks on adaptation and just transition. Fixing regulatory and financial barriers to unlock private capital. Accelerating Article 6 implementation and voluntary carbon market integrity. ICC stands ready to support the COP Presidencies and Parties in translating words into action. As underscored in the closing statement: “Our shared climate ambitions demand collaborative solutions. The private sector is ready to do its part—but it cannot do it alone.”