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Unlock professional growth with ICC Academy, offering industry-recognized qualifications and expert-led training. Choose from flexible online courses or immersive in-house sessions tailored to your needs. Benefit from knowledge-based training and customized workshops designed to enhance skills and drive innovation in your organization. ICC Academy The educational arm of the International Chamber of Commerce with industry-recognised professional qualifications, authored by ICC experts. Learnings by ICC Expertise Flexibility Relevance Recognition Variety ICC members enjoy 15% off on all trainings Contact your national committee for the discount code Request code Professional Certificates Find out more Professional certificates Internationally accredited by: Incoterms® 2020 Certificate The online ICC's professional certification for the Incoterms® 2020 rules Find out more Free Trade Agreement Certificate (FTAC) Learn to simplify complex free trade agreements so you can access new markets and reduce costs Find out more Certified Trade Finance Professional (CTFP) Increase your career options or your team's capabilities with the ICC’s advanced, wide-ranging trade finance certification Find out more Certificate on the Common Reporting Standard (CCRS) Understand the key elements of the Common Reporting Standard so you can incorporate them as part of a holistic compliance operating model Find out more Export/Import Certificate (EIC) Learn how to do business across borders with the ICC's international trade certification Find out more Global Trade Certificate (GTC) Introductory, online trade finance training from the ICC Find out more Browse all certificates Short courses Introduction To Trade Finance Develop a foundational understanding of global trade and how companies settle their cross border commercial activities Find out more Introduction to Supply Chain Finance Get a practical overview of the high-growth area of supply chain finance (SCF)—an emerging proposition which covers the majority of global trade flows Find out more Introduction to Trade Finance Sales Learn the practices and processes necessary to be a successful trade finance sales person, including the key steps to identify, select and prioritize customers Find out more Introduction to Documentary Credits This letter of credit course will teach you the importance of LCs in enabling trade, and their versatility in addressing a range of client needs Find out more Introduction To Islamic Banking and Finance Understanding of the core principles, the various norms and prohibitions that govern activities and contracts in the Islamic financial system Find out more Digital Trade Finance & Fintechs Get to grips with the digital trade ecosystem including the advent of fintechs, the legal, regulatory and commercialisation challenges involved Find out more Advanced Documentary Credits This letter of credit training course provides a detailed review of documentary credits, from structuring and issuance to document verification to financing and settlement Find out more Advanced Standby Letters of Credit An in-depth look at how standby letters of credit work, the purposes for which they can be used and the rules and regulations governing them Find out more Advanced Guarantees Learn more about the issuance of a bank guarantee, the use of counter guarantees and more complex transactions Find out more Browse all courses In-house learnings by ICC Discover the best of both worlds with ICC's comprehensive training solutions. While online learning offers flexibility and convenience for your employees to study at their own pace, in-house training provides a tailored and immersive learning experience. Participants can engage in group discussions, receive peer feedback, and interact with instructors during Q&A sessions. ICC offers two types of in-house trainings: Knowledge-Based Training: Our expert-led sessions aim to enhance practitioners' capabilities by imparting essential knowledge and know-how for successful entry into and navigating international markets. Delivered either face-to-face or via live webinar by ICC's international experts, these sessions ensure participants gain invaluable insights and skills. Customized Round Tables and Workshops: Leveraging our unique position, ICC organizes in-house round table discussions and workshops tailored to address your organization's specific needs. Whether it's dilemma sessions, speak-up trainings, or diversity and inclusion workshops, we facilitate critical conversations and foster new perspectives to empower your organization's growth. Get in touch with our training team today to explore how ICC's in-house trainings can drive meaningful transformation and innovation within your organization. Looking to train your team? Combine E-learning with our customised face-to-face training or online workshops. Get in touch with our training team Why choose us? Innovative and flexible online learning for global trade professionals Market-leading professional certifications Tailored livecasts and webinars on in- demand topics Relevant curriculum developed by renowned specialists Industry-recognised credentials Access to ICC’s extensive global network Expert Trainers: Learn and interact with the International Chamber of Commerce(ICC’s) unrivalled roster of international experts either face-to-face or via live webinar. Small Groups: Deepen your knowledge with small ‘Working Groups’ which facilitate enriching, inspiring and interactive classes. Improve Effectiveness: Self-paced online learning, with concepts being reinforced in a face-to face/ live classroom setting. Personalised Sessions: Tailor-made programme to equip participants with the know-how to manage multi-dimensional aspects of the subject matter in a supportive environment. Interactive Learning: Our sessions include quizzes, scenario discussions with other students and lectures are followed by Q&As with the trainer. Industry Standard: Earn an internationally recognised ICC certificate signed by the ICC Secretary General. Use it to signal your expertise to clients. JP20231208 ICC Conferentie282 IMG_4430 DSC_7465 JP20231208 ICC Conferentie282 1/6

Mediation It is a form of dispute resolution in which the parties, through confidential negotiations led by a professional, independent and neutral mediator, together seek and optimal solutions for each of them. Why mediation in an international business context? The international business community benefits from the fast and efficient resolution of business disputes. Increasingly, the most diverse disputes are resolved with the help of professional business mediators. Breach of contract, problems in cooperation, and other, sometimes complex, issues often have a major financial interest. Mediation enables parties to achieve an outcome that would be impossible through arbitration or legal proceedings, such as renegotiating a contract. The mediation process can help those involved to gain a better understanding of each other's interests and needs. Business mediation can be a better option than going to a (government) judge or an arbitrator. Advantages of Mediation Short procedure High chance of sucess Low cost Maintaining business relationship Flexibility Influence on appointment of mediators(s) Confidentiality Neutrality and independence ICC Mediation Rules 2014 These rules establish clear guidelines for conducting proceedings while preserving the flexibility essential to mediation. Find out more ICC 2014 Mediation Guidance Notes The Guidance Notes serve as a practical guide to the ICC Mediation Rules, providing valuable insights into key considerations when selecting and arranging mediations. Find out more Unlock the Power of Business-to-Business Mediation Webinar - October 2024 The role of mediation in dispute resolution: Interview with Jeremy Lack Mediation is often overlooked in the world of dispute resolution, yet it offers a faster, cost-effective, and more flexible alternative to litigation and arbitration. In part 1 , of the interview Jeremy shares his insights on what makes mediation effective, the key factors that influence its success, and why businesses should consider it as a strategic tool in cross-border disputes. Whether you’re a legal professional, business leader, or simply curious about alternative dispute resolution, this conversation sheds light on the growing role of mediation in the global legal landscape. In part 2 , Jeremy highlights the three key components of mediation—social, emotional, and rational—and discusses essential aspects such as confidentiality, trust-building, and overcoming psychological barriers. He explains the differences between mediation and conciliation, the neuroscience behind mediation’s effectiveness, and the traits that make a great mediator. This interview provides valuable perspectives on why mediation is a powerful tool for resolving disputes efficiently while preserving relationships. Read Part 1 Read Part 2 The Academy of Legal Mediation The Academy of Legal Mediation offers expert guidance to help individuals become successful mediators, equipping them with skills for a future-proof business. Their mission is to empower lawyers and a new generation of mediators with proactive mediation skills. They create engaging and well-structured training programs that appeal to professionals and help shape the global shift towards new ways of resolving and preventing conflicts. The ICC Netherlands partners with the Academy to support these efforts in transforming the future of conflict resolution. Go to website ICC Mediation in 10 steps 1 Request for Mediation - With a pre-existing agreement: One party submits a Request for Mediation to the ICC International Centre for ADR. - Without a pre-existing agreement: One party may propose mediation to the other. If the other party agrees, mediation proceeds. 2 Acknowledgment and Initial Review - The Centre acknowledges receipt of the Request for Mediation once it has received the complete submission, including supporting documents and the filing fee. - The Centre may request additional information if needed. 3 Procedural Considerations The Centre invites parties to provide input on procedural aspects, such as: - Language(s) of the mediation - Location of mediation meetings - Timing and duration of the process - Characteristics and qualifications of the mediator 4 Appointment of the Mediator The parties may jointly nominate a mediator, or if they cannot agree, the ICC appoints a mediator based on the case's requirements. 5 Payment of Provisional Deposit Parties pay a provisional deposit to cover the initial costs of the mediation. This may extend beyond the first meeting with the mediator, depending on the case. 6 Transfer of the Case to the Mediator - The Centre transfers the case file to the appointed mediator. - The mediator reaches out to the parties to initiate discussions. 7 First Meeting with the Mediator In the first meeting, the mediator and the parties discuss the framework for the mediation, including: - The process and ground rules; - Confidentiality terms; - Expectations and key issues. 8 Communication of the notice The Mediator formally notices the parties about the mediation process and the agreed terms, as outlined in Article 7(2) of the ICC Mediation Rules. This notice may include details such as: - Confirmation of the mediation process structure; - The timeline and schedule for mediation sessions; - The procedural framework, including confidentiality and participation rules. 9 Conduct of the Mediation The mediation may involve: - Physical meetings between the parties and the mediaton; - Exchange of written documents; - Virtual sessions or conference calls. The mediator facilitates discussions to help parties reach a resolution. 10 Conclusion of the Mediation - If an agreement is reached, the parties sign a Settlement Agreement, which may be legally binding depending on the applicable law. - If no agreement is reached, parties may explore other dispute resolution mechanisms (e.g., arbitration or litigation). FAQ Do I need a lawyer to participate in mediation? You do not have to have a lawyer to participate in mediation. However, having a lawyer can be beneficial in complex cases, and his or her knowledge can contribute to the mediation outcome. Also, parties often feel more comfortable with a lawyer by their side. Can meditation be done online? Yes, mediation can be done online. It is mostly used when two or more parties reside in different countries and travelling is unnecessary. How long does it take? It depends on the complexity of the case and the parties' willingness to reach an agreement. If the parties are on the same page, the mediation process can take from a couple of hours to a day. But if the case is complex, it can take a few weeks or months. How do I file for the mediation process under the ICC Mediation Rules? You can request the form in either English or French by emailing mediation@iccwbo.org . Once you receive the form, follow the instructions provided and submit it both electronically and in hard copy to the following address: ICC International Centre for ADR 33-43 Avenue du Président Wilson 75116 Paris, France

Discover the ICC Digital Standards Initiative, which aims to create a unified digital trade environment by harmonizing global standards. Learn how ICC is driving policy coherence and interoperability to streamline international trade processes. Digital Standards Initiative What is the ICC Digital Standards Initiative? Recent innovations to digitise the global trading system have had the unintended consequence of fragmenting the market and the platforms used by several industries of the international supply chain and public sector agencies. There is a clear need for a trusted, independent and neutral body to lead the effort to connect digital islands. Hosted by the International Chamber of Commerce (ICC) , the Digital Standards Initiative is committed to promoting policy coherence and harmonising digital trading standards for the benefit of businesses, governments, and people everywhere. Working with established standard-setting bodies and international organisations, the ICC Digital Standards Initiative will drive greater adoption of existing standards and create new frameworks to unify digital trade processes. For an overview of existing standards that could help drive adoption, identify potential gaps, and promote interoperability, click here for a copy of The Standards Toolkit for Cross-Border Paperless Trade . The ICC Digital Standards Initiative will resolve key challenges facing trade digitisation efforts, including: Lack of coherent standards for developers, executives and policymakers Platform rulebooks that hinder cross-platform title document exchange and utilisation Insufficient standards to simplify blockchain and non-blockchain based integration Legal uncertainty regarding the acceptance of digital trade documentation Unclear requirements for foundational trade standards Digital Standards Initiative in the Netherlands A conversation with Gerard Hartsink, lead DSI in NL. The common theme in Gerard Hartsink’s long career has been international trade and their payments. Whatever job he has been doing, he says that his work has always been “at the edge of international business processes, standards, and technology”. He has worked for the ICC for over ten years, the previous three of which as Chairman of the Digital Standards Initiative (DSI) Industry Advisory Board. In this interview, he highlights the significance of the DSI programme in streamlining the flow of global trade. Can you explain the ICC’s DSI programme in one sentence? The aim of the ICC’s Digital Standards Initiative is to develop a globally harmonized, digitized trade environment. Let’s get into more detail. How will this be accomplished? The DSI programme is focused on two aspects. Firstly, to make sure that the legal rules of administrative law around the world are harmonized. If this is not harmonized globally, then international trade slows down. The UNCITRAL Model Law on Electronic Transferable Records – MLETR – is the relevant piece of legislation. Looking at the MLETR Tracker , you can see which countries have adopted this. The UK, for example, is further down the road than the Netherlands. The second part of the DSI mainly involves the technical data standards of the 40 international (paper) trade documents. These documents include data, but the format of these data is not the same of these documents to send them electronically to the business partners and government agencies such as customs, which is a problem. Moreover, it is in different languages. This is why we are nearly complete with the analysis of all 40 trade documents to get clarity about which data elements they contain. Then we identify the best standard for each data element: standardised data is very important for business-to-business, but also business-to-government communications. Standardised data is crucial in validating that the counterparty, for which the LEI (Legal Entity Identifier ) is the recommended option, is indeed the counterparty. Can you zoom in to the situation here in the Netherlands? The Netherlands has many exporters and importers dealing with goods and services. Although the Digital Standards Initiative is mainly for goods, it is not exclusive. A typical Dutch situation is that a lot of goods arriving at the Port of Rotterdam or Schiphol are destined for other countries. If one part of the container is for the Dutch market and the other part is for the rest of Europe, then it becomes very complex to understand who all the parties in the supply chain are. And, in the end, the data of the trade document related to the goods have to pass through multiple organisations, and everyone has to be paid for their services. From a practical perspective, the fact that all those documents do not have the same data is a problem for the exporter, importer or their service provider(s) established in or outside the Netherlands. What can be done to accelerate the implementation of the DSI in the Netherlands? ICC Netherlands has decided to create the ICC NL DSI Forum. This is not only for ICC members, but also key market participants in the Netherlands that are involved in international trade. This Forum has three tasks. First: to look at the DSI programme. Second: to listen to the members of the NL DSI Forum to hear their views based on their local industry knowledge. And third: if, in the end, we come to a global agreement, we will ask participants from the public and private sectors to help facilitate the adoption process of the ICC recommendations. What sort of timeline do you expect? It will take at least two years for the Dutch government to ensure that the MLETR is transposed to Dutch law. In addition, companies and their service providers will need to prepare themselves which will take one or two additional years. Therefore, awareness is very important; that people understand that this is going on at a global level under the umbrella of the ICC. I must also state that it is not just the ICC that is sitting around the table; many other organisations such as BIMCO, GS1, IPCSA, iSHARE, DCSA and IATA are working on this. Besides awareness, intelligent decisions from both the private and public sectors need to be made. Then we can start to have a dialogue about adoption. Is there a relationship between the Digital Standards Initiative and sustainability? There is definitely a direct link between the Digital Standards Initiative and some of the UN’s 17 sustainable development goals (SDGs): Industry, Innovation and Infrastructure [SDG #9], and Responsible Production and Consumption [SDG #12], for example. The DSI’s standardised suite of data facilitates easier communication; it also means that the cost of production, of moving goods around the world will decrease. If the processes of global trade can be carried out in a more efficient way, this will lead to more efficient use of resources. What is your personal motivation in working for the ICC’s DSI program? My history is in international business: I have the experience on how to use legal and technical standards to structure technology to facilitate international business processes. Therefore, I am very aware that the Dutch economy will benefit over time if we support the ICC’s Digital Standards Initiative. My motivation is working for the benefit of society. I have a focus on getting things done: this is what gives me a kick. Useful links Standards Toolkit for Cross-border Paperless Trade The Standards Toolkit for Cross-Border Paperless Trade provides an overview of existing standards to help drive adoption, identify potential gaps and promote interoperability. Its objective is to equip every supply chain participant, both public and private, with some of the most notable and widely used standards to help push trade digitalisation to the next level. Find out more The Digital Standards Initiative The ICC Digital Standards Initiative is establishing a globally harmonised trade environment to address modern challenges and bridge digital standard gaps. Go to website The Centre for Digital Trade and Innovation (C4DTI) C4DTI is an ICC United Kingdom-led, global initiative based at Teesside University established with support from the Tees Valley Combined Authority. We are an industry-led, government-supported public-private partnership that works with the ICC Digital Standards Initiative, foreign governments, business groups, companies and international partners to digitalise UK trade. We are agnostic to technology and advocate for open, interoperable systems (laws, rules, standards). Go to website MLETR Tracker This tracker reflects information as known to ICC DSI on the global implementation of MLETR, stakeholders are invited to share any additional information that maybe relevant to update it. Go to website UNCITRAL Model Law on Electronic Transferable Records The Model Law on Electronic Transferable Records (MLETR) aims to enable the legal use of electronic transferable records both domestically and across borders. The MLETR applies to electronic transferable records that are functionally equivalent to transferable documents or instruments. Transferable documents or instruments are paper-based documents or instruments that entitle the holder to claim the performance of the obligation indicated therein and that allow the transfer of the claim to that performance by transferring possession of the document or instrument. Transferable documents or instruments typically include bills of lading, bills of exchange, promissory notes and warehouse receipts. Find out more Legal Entity Identifiers (LEI) Digital identities, within the context of cross-border trade, are referred to as LEIs. They operate in a similar way to having a company identification number with Companies House except LEIs are publicly listed on a global register and are listed as a foundational standard in the WTO/ICC Standards Toolkit. Find out more

Marieke van Hooijdonk Independent Arbitrator Arbitrator Biography Marieke is a renowned international arbitration counsel. She handles complex and high-stake disputes across various sectors and jurisdictions, involving joint ventures, mergers and acquisitions, trade, contracts and more. She also represents clients in arbitration related court proceedings. Marieke is recently elected as new Vice-President to the ICC International Court of Arbitration for 2024-2027. In addition, she is a member of the ICC Dutch Nominations Commission and the ICC Commission on Arbitration and ADR. She has served as the Dutch member on the ICC Court in Paris from 2014 until 2021. She often acts as arbitrator, including as chair and emergency arbitrator. Marieke also has a long standing role as deputy judge at the Court of Appeal in Arnhem-Leeuwarden. Marieke regularly speaks and writes on arbitration related issues. Her book "Litigation in the Netherlands" published by Kluwer, is still widely used. Marieke is ranked as Band 1 – Arbitration Counsel (Chambers Europe, Netherlands, 2024-2014), appears in the "Hall of Fame" in Legal 500 and is named Thought Leader in Who's Who Legal Arbitration. Clients praise Marieke for her knowledge, strategy, advocacy and teamwork. Some of her recent testimonials include: “Marieke van Hooijdonk is an absolute force of nature in arbitration in the Netherlands. A fearless advocate for her client and completely on top of the detail. ” “Marieke van Hooijdonk is top-notch and has been the best arbitration lawyer in the industry for many years, if not decades – very strong and confident advocacy, razor sharp and very committed to reaching the client’s goals and needs, creative and persuasive, drawing on extensive arbitration experience and expertise .” (Legal 500 2024 Dispute Resolution). "She is a highly esteemed lawyer for ICC and NAI arbitrations. " (Chambers Global 2024 Dispute Resolution: Arbitration Counsel). “Marieke van Hooijdonk is the grand lady of the Dutch arbitration scene, brilliant sharp mind and excellent analytical and tactical skills. A pleasure to work with. ” (Legal 500 2023 Dispute Resolution). “She is absolutely brilliant. ” (Chambers Global 2023 Dispute Resolution. Contact Details Netherlands +31 20 674 1123 arbitration@mariekevanhooijdonk.com Additional Links Link Bar Admission(s) CV Credentials Languages Spoken Dutch, English Specialisation Corporate Law / M&A, Investment / Public International Law, Financial Services, Biotech, Pharmaceutical, Technology, Media, Life Sciences and Healthcare

Arent van Wassenaer The Faithful Goose b.v. Arbitrator, Mediator Biography Arent van Wassenaer is an international construction lawyer, arbitrator, mediator, dispute board member and author based in the Netherlands. After more than three decades in private practice — including as a partner at Houthoff, Norton Rose Fulbright and Allen & Overy — he founded The Faithful Goose in The Hague in 2016, through which he advises on the successful delivery of complex projects and on the avoidance and resolution of disputes. He sits as an arbitrator with the ICC International Court of Arbitration, the Netherlands Arbitration Institute and the Dutch Board of Construction Arbitration (Raad van Arbitrage in Bouwgeschillen), and currently chairs or serves on Dispute (Avoidance) Adjudication Boards for major international projects, among them the OL3 nuclear power plant, the new European Investment Bank headquarters in Luxembourg, and a 2GW offshore AC/DC converter for TenneT. A Fellow of the International Academy of Construction Lawyers and a trainer for the Dispute Resolution Board Foundation, he is the author of A Practical Guide to Successful Construction Projects (Routledge) and a long-standing advocate of collaborative and cooperative models of contracting. He also hosts a Dutch podcast, “Bouwen met Vertrouwen” (Building with Trust”) which can be found on Spotify and Apple podcasts. Contact Details The Hague, Netherlands +31651572768 arent@thefaithfulgoose.com Additional Links Link Bar Admission(s) NL (Dutch Bar) CV Credentials Other Languages Spoken English, Dutch Specialisation Construction, Engineering, Consultancy Services (Other than Legal), Energy and Natural Resources, Investment / Public International Law, Joint Ventures, Consortia, Cooperation, Real Estate

Irène Léger Staunch Arbitrator Biography • Over 13 years of practice in international arbitration and litigation in Amsterdam and Paris, with a focus on international commercial arbitration. • Experience of arbitrations conducted in English or in French under the ICC, NAI, ICSID, UNCITRAL and PCA rules on a wide range of commercial, energy, insurance, technology or post-M&A issues. • Particular areas of knowledge with respect to procedural issues, the energy market and French law Contact Details Netherlands +31622614760 irene.leger@staunchlaw.com Additional Links Link Bar Admission(s) CV Credentials Languages Spoken English, French Specialisation Corporate Law / M&A, Employment, Energy and Natural Resources

Learn about the Global Alliance for Trade Facilitation, a public-private partnership that aids governments in developing and least-developed countries to implement the WTO's Trade Facilitation Agreement. Discover how our projects reduce border delays, enhance trade competitiveness, and promote inclusive economic growth. Global Alliance for Trade Facilitation The Global Alliance for Trade Facilitation is a public private partnership for trade-led growth, supporting governments in developing and least-developed countries (LDCs) in implementing the World Trade Organization’s Trade Facilitation Agreement. Our projects cut through red tape and end costly delays at borders by bringing together governments and businesses of all sizes as equal partners to deliver targeted trade reforms. Ultimately, our projects boost trade competitiveness and business conditions, key drivers of inclusive economic growth and poverty reduction. Go to website

Shawn C. Conway Conway Arbitration Arbitrator, Mediator Biography Shawn Conway’s expertise in international arbitration spans four decades, during which he has won significant cases in arbitrations involving companies from all over the world. He obtained decisions that continue to shape EU competition law while representing licensee Eco Swiss China Time Ltd. against Benetton International in arbitration as well as in multiple cases at the Dutch Supreme Court and the European Court of Justice. Being admitted to the bar in both the United States (the State of Illinois and the District of Columbia) and the Netherlands (Rotterdam) means Mr. Conway is an expert in both common and civil law. He has represented clients based not only in the United States and Europe, but in the former Soviet republics and throughout the Mideast and Asia as well. Educated in the United States, the Netherlands and Honduras, he is fluent in English, Dutch and Spanish. Moving beyond his success as a litigator and corporate counsel, Mr. Conway helped to found and lead multiple organizations promoting dispute resolution, including the Court of Arbitration for Art, the Netherlands Mediation Institute and the International Mediation Institute. His dedication to helping companies solve disputes in the most efficient, least disruptive, least costly way possible is well known in institutes and C-suites around the world. Contact Details Netherlands Conway@conwayarbitration.com Additional Links Link Bar Admission(s) CV Credentials CEDR, IMI Languages Spoken English, Dutch, Spanish Specialisation Commercial, Construction, Contracts, Joint Ventures

Explore the Digital Economy and how digital transformation is reshaping our world. Learn about emerging trends that are revolutionizing the business landscape and unlocking new opportunities. Discover the Commission's key initiatives driving innovation and growth in the digital age. Digital Standards Initiative Digital transformation is rapidly changing how people live. Emerging trends have significant influence in re-shaping the business landscape, opening uncharted potential that can unlock new opportunities. Digitalisation for People, Planet and Prosperity Find out more Digital Economy work streams Digital Standards Initiative (DSI) DSI accelerates the development of a globally harmonized, digitized trade environment, as a key enabler of dynamic, sustainable, inclusive growth. Find out more Internet Governance Creating opportunities and addressing challenges through ICTs and the Internet. Find out more Cyber Business insight and experience on new ICTs and the impact of regulations on their use. Find out more Data Flows Harnessing the opportunities of the digital economy and support the trade of goods and services through data flows. Find out more

Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Start: February 2025 | The Hague, The Netherlands ESG Governance Training Program 2025 Equipping leaders to drive sustainable, ethical, and impactful business practices. Equipping leaders to drive sustainable, ethical, and impactful business practices. Register Now Register Now Download Brochure Download Brochure Start: March 2025 | The Hague, The Netherlands ESG, making it happen! Equipping you to drive sustainable, ethical, and impactful business practices. Register Now View Brochure Download Brochure Why ESG Matters In today’s evolving business landscape, integrating Environmental, Social, and Governance (ESG) principles is no longer optional—it’s essential for resilience, competitiveness, and long-term success. ICC Netherlands, in alignment with ICC’s global mission, is proud to launch the ESG, make it happen program. Designed for professionals across industries, this program delivers the tools, insights, and strategies needed to lead ESG transformation in organizations of all sizes. Who Should Attend? If you're ready to make ESG work in practice, this is for you! This program is tailored for: Sustainability Professionals managing ESG strategy, reporting, or compliance. Legal and Compliance Experts navigating regulatory frameworks like CSRD and CSDDD. Finance and Risk Leaders integrating ESG into financial and risk strategies. Executives and Managers embedding ESG principles into governance and decision-making. For Organizations of All Sizes: Whether you’re part of an SME where professionals often balance multiple roles or a larger organization with specialized teams, this program provides a comprehensive understanding of ESG. By learning directly from experts and exchanging ideas with peers across industries, participants gain practical insights into governance, finance, compliance, and cultural transformation—key to driving ESG success. What Sets This Program Apart: Real-World Application: Insights and tools to implement ESG strategies effectively. Practical Workshops: Apply learning through case studies and interactive sessions. Cutting-Edge Insights: Stay ahead with ICC’s globally recognized tools and frameworks. Exclusive Networking: Engage with global experts, peers, and thought leaders. Key Themes & Topics 1. Governance and Strategic Leadership Embedding ESG principles into governance structures. Engaging leadership and boards to champion ESG strategies. 2. Behavioral Insights and Cultural Transformation Building inclusive, transparent, and values-driven organizational cultures. Promoting ethical behavior and diversity as core ESG components. 3. Finance, Risk Management, and Compliance Excellence Navigating green finance, CSRD/CSDDD requirements, and legal risks. Strengthening supply chain resilience and aligning ESG disclosures with global standards. Meet the Trainers! Wieke Scholten Wieke Scholte, owner of BR Insights, is a behavioural risk consultant with 20+ years of experience in observing and changing behaviour at work, including 13 years in financial services. Her PhD in social- and organisational psychology focused on preventing conduct issues by revealing team climate aspects in trading and sales businesses. Wieke is a former Head of Behavioural Risk at NatWest Group Internal Audit, Senior Supervisor of Behaviour & Culture at the Dutch Central Bank and (co-) Lead Partner of Behavioural Risk at &samhoud consultancy. She lectures at the Institute of Banking and Irish Institute of Directors on behavioural risk and has been published in for example the Harvard Business Review the Journal of Financial Regulation and Compliance on the topic. Mark de Lat Mark de Lat sees it as his calling to realize a better world with better business models. He does this in the roles of researcher, speaker, author, and executive team coach. Mark is associated with the B Corp certified Eshuis Accountants and Advisors, conducts PhD research at Nyenrode Business University, builds impact communities together with Saxion University of Applied Sciences and coaches boards and management teams in realizing impact business models. For Mark, it is a 'choice from the heart' to challenge organizations to work on impact entrepreneurship. Because he deeply believes that meaningful entrepreneurship leads to positive impact and an excellent business models. Prior to her current role, Merei served as Deputy Director of International Business at the Ministry of Foreign Affairs. She studied Chemical Engineering at the University of Twente and holds an Executive MBA from the Rotterdam School of Management. In various roles she aims to unite stakeholders to increase and accelerate the impact on the SDGs. Juliëtte van Doorn Juliëtte van Doorn is an independent consultant specializing in integrity and behavioral risk management, with a solid legal foundation and 20+ years of experience in integrity oversight and behavior and culture assessments. She previously worked as a lawyer at Allen & Overy and Houthoff Buruma and served as a manager in integrity oversight at De Nederlandsche Bank (DNB) and the Central Bank of Aruba. At the onset of the financial crisis in 2008, she played a key role in establishing the behavioral and cultural supervision framework at DNB, which remains a blueprint for various (financial) regulators worldwide. In 2020, she transitioned to consultancy, serving for several years as Lead Partner for Behavioral Risk at advisory firm &samhoud, where she gained experience in change management. Currently, Juliëtte advises the Dutch Media Authority on establishing behavioral and cultural oversight and, as of December 2024, serves as co-director of the Stichting Informatieknooppunt Zorgfraude (Healthcare Fraud Information Hub Foundation). Maarten Biermans Maarten led the Rabobank Global Sustainable Finance Team. Before his tenure at Rabobank - where he started as its Head of ESG policy - he worked as a strategy consultant at Spring Associates (now MJ Hudson) specializing in responsible investment advisory and ESG integration with PE firms. He holds dual Master Degrees in Economics and Philosophy and a PhD in Economics from the University of Amsterdam. Active contributor to think tanks on ESG issues incl. the Human Rights committee of the Advisory Council on International Affairs. Merei Wagenaar Merei Wagenaar is the Executive Director of UN Global Compact NL. This global multi-stakeholder initiative of the United Nations aims to enhance the collective positive impact of businesses and thereby accelerate the achievement of the Sustainable Development Goals (SDGs). With more than 22,000 participating companies and 70+ Local Networks covering almost 100 countries, the UN Global Compact is the world’s largest corporate sustainability initiative. Prior to her current role, Merei served as Deputy Director of International Business at the Ministry of Foreign Affairs. She studied Chemical Engineering at the University of Twente and holds an Executive MBA from the Rotterdam School of Management. In various roles she aims to unite stakeholders to increase and accelerate the impact on the SDGs. Joris Krijger Joris Krijger works as an Ethics & AI Officer at the Dutch bank de Volksbank while also hold-ing a Ph.D. position at the Erasmus University Rotterdam on Ethics & AI. He has a back-ground in Philosophy, Economic Psychology, and Media Studies. During his studies, Joris was awarded a Dutch national prize for both his high-tech startup Condi Food (Rabobank Wijffels Innovation Award 2014) as well as for his Philosophy thesis on technology, ethics, and the financial crisis of 2008 (Royal Holland Society of Sciences and Humanities, 2017). He presently works on bridging the gap between principles and practice in the responsible use of AI by studying the operationalization of ethical principles from an academic and practical perspective. Additionally, Joris holds positions as Founder of the Ethical Data Sci-ence Association and as Founding Editorial Board Member of Springer Nature’s AI and Eth-ics Journal. Mireille van der Meij As an independent consultant Mireille advises companies on sustainability, implement ESG, reporting and new regulations like CSRD and CSDDD. She has 20+ years of experience in advising the leadership of companies and organisations in different sectors, like shipbuilding (Damen Shipyards Group and Dutch Shipbuilding Association), aerospace (Fokker Aerospace), medical sector (Philips Medical Systems and Amsterdam Medical Centre) and higher education (University of Amsterdam) in the field of public affairs, fundraising and sustainability. In different functions she gained expertise in putting new topics that were often new or seemed far away on the leadership agenda, engage leadership and create a broad support for new activities in the organisation. Strategic and analytical thinking and the building of strong and trusted relationships on every level of the company are her expertise. Her style is characterised by creating solutions and obtaining results. Currently, Mireille is advising Damen Shipyards Group on the implementation of ESG/CSRD, as well as a couple of smaller companies. http://linkedin.com/in/mireille-van-der-meij-b400414 Guido Febus Guido Febus has over 20 years of experience in international ethics and compliance across various industries and countries. He has managed complex regulatory and enforcement actions on a global scale and serves on the Advisory Board of DeComplianceMonitor. Simone Honig Simone Honig is part of the department Dispute Resolution and a member of the Corporate Crime team. She specialises in corporate criminal law. Simone advises (inter)national companies, financial institutions, auditors and governmental authorities on compliance related matters such as anti-money laundering, anti-bribery and sanctions legislation. In addition, she represents corporations and directors confronted with allegations of financial crime related cases (e.g. fraud and bribery) and environmental and economic crimes (i.e. WED, Wwft, Wta). Simone is also a member of the corporate (internal) investigations team of NautaDutilh. Simone studied at Leiden University, where she graduated in 2014 with a specialisation in criminal law. She joined NautaDutilh in January 2015. Simone regurlarly blogs on the NautaDutilh Compliance and Business Integrity Blog. Michael van Woerden Michael is founder and managing director of expert platform DeComplianceMonitor (2016), being self-employed since 2009. He has extensive experience with (integrity) risk management, ethics & compliance, legal and ESG governance, dealing with a wide range of companies, (semi) governmental organizations, and supervisory authorities. He served as compliance monitor and independent expert on behalf of the World Bank and also assisted the European Investment Bank with development and launch of its Compliance Risk Assessment approach. He is passionate about working with companies and teams of professionals to to meet with E&C related expectations effectively in a challenging regulatory and business context. Suzanne Kröner - Rosmalen Suzanne Kröner-Rosmalen, NautaDutilh, is Corporate Governance counsel. Her practice focuses on corporate governance, corporate structuring and in particular on Environmental, Social and Governance (ESG) aspects affecting (non) listed companies and financial institutions. She has ample experience with M&A transactions in the financial services industry. Suzanne is frequently asked by large financial institutions, pension funds and corporates to update them on the latest developments and to prepare for the implementation of rapidly developing legislation in the field of ESG and sustainable finance. She is intimately familiar with a broad range of regulatory matters having advised Dutch and foreign banks, insurance companies, investment funds financial institutions on the implementation of new regulations such as the Taxonomy Regulation, SFDR, CSRD and most recently the developments around the proposed directive on corporate sustainability due diligence. Suzanne also assists financial institutions in dealings with regulators such as policyholder screenings, governance related investigations, remuneration and has in debt knowledge of the applicable regulatory frameworks. As a member of our Sustainable Business & Climate Change team, she assists corporates and financial institutions with their dealings around ESG-related challenges and she also takes part in several network initiatives discussing the challenges corporates are facing in this field. Furthermore, Suzanne is very active in hosting webinars and acting as moderator and speaker on a variety of information sessions on the implementation of the Sustainable Finance Package and discussing ESG strategies. Suzanne also lectures and published on regulatory and sustainable finance topics, most recently on the Sustainable Finance Action Plan and the SFDR. Obbe Siderius Obbe Siderius believes that integrity and compliance activities need to be part of business workflows and organized cross-functional to make impact and to avoid bolt-on compliance. Bespoke solutions tied to company purpose and business principles will be supportive to conduct business in in a responsible way and will safeguard company branding and reputation. His experience ranges from general compliance work such as building and implementing a compliance program, risk and crisis management, whistleblowing and investigations, export controls and sanctions, third party reviews and diagnosing bribery risk to specific topics such as responsible sourcing, OECD Guidelines for Multinational Enterprises, UN Guiding Principles on Business and Human Rights, operating in volatile environments and ESG-standards. He has a longstanding background in integrity and compliance in listed internationally operating companies in different sectors. For some years he was part of ICC Netherlands board of directors and now he is a member of the monitoring board of the Week of Integrity Foundation, an ICC Netherlands initiative, promoting ethical practices and transparency across all sectors. As an independent consultant he is part of DeComplianceMonitor, the expert platform in The Netherlands specialized in assessment of corporate ethics and compliance programs to ensure that it can meet with the latest standards of good business practice. Bianca Bernecker Group Senior Talent and Learning Specialist and D&I Ambassador at SBM Offshore. Bianca has extensive experience with the implementation of compliance programs within international organizations. With a passion for Corporate Anthropology she can inspire others to look at organizations, culture, and behavior in a different way. She is happy explore with you new perspectives when it comes to ethical and sustainable decision making. Her approach is creative, practical and aims to cultivate curiosity and learning – thereby igniting the collective potential. Initiator of "De Vindplek": www.devindplek.com, https://decoachindenhaag.nl/inspiratiehuis/initiatieven/de-vindplek-loosduinen/ Pricing: ICC Members: €200 per session (€1600 for all nine sessions, transferable within the organization). Non-Members: €300 per session (€2400 for all nine sessions, transferable within the organization). Register Now Program Structure 9 monthly sessions | Each session (approximately 3 hours) includes: • 45 minutes: Insights from ICC experts or recognized authorities. • 45 minutes: Practical case studies from experienced business professionals. • 45 minutes: Interactive workshops to apply learning in organizational contexts. • 15 minutes: Discussion and wrap-up. • Networking drinks: An opportunity to connect with peers and experts. Get in touch Join the ESG: Making It Happen training program! Register for individual modules below or click here to sign up for the full series. Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7 Module 8 Module 9 REGISTER Our trainers: Juliette van Doorn Wieke Scholten 2 April | 14:00 - 17:00 Culture Change for ESG Goals Learning outcome: how to address organizational cultural aspects to enhance ESG compliance. Key skills gained: assessing behaviour and culture in relation to ESG, and an evidence based approach to changing behaviour and culture to enhance ESG compliance. Focus: Fostering an organizational culture that drives ESG success requires transformative changes in aspects of ‘the way we do things here, and why’, or: behavioural patterns and drivers. This session delves into those behavioural patterns and drivers that need to be addressed or strengthened to align with ESG objectives. Topics: 1. What is ‘behaviourally’ needed to align with ESG goals? - Not a hypothetical answer to this question is helpful, rather a precise answer that applies to your organization. - Assessing those aspects of 'how we do things now' that unintentionally stand in the way of being / detracting from aligning with ESG goals. - Which behavioural patterns contribute to this and do you want to strengthen? Which behavioural patterns (unintentionally) detract from that and do you want to address? 2. Framework for looking at culture: behavioural patterns and drivers: - Behavioural categories and driver categories - Red and green flags, related to ESG goals 3. How to assess behaviour and culture with relation to ESG in your organization: - Discussing an evidence based methodology to assess this. 4. How to change behaviour and culture: - Covering important change principles and best practices. 5. Discussing 2 cases: - One on ineffective responses to (continuously changing) reporting requirements, and one on inclusion (and speaking up). 6. Interactive exercise: - Using a practical Template - Exchanging perspectives and practices REGISTER 8 May | 14:00 - 17:00 Breaking the Silos: Towards Integrated ESG Learning outcome: Develop governance structures that integrate ESG objectives across all business functions. Key skills gained: Cross-functional collaboration; breaking silos; embedding unified ESG policies. Focus: For ESG to truly succeed, it must be integrated across all business functions. This session explores how to break down silos, align ESG strategies across departments, and foster collaboration to create cohesive policies that drive sustainable success. Our trainer: Merei Wagenaar Mireille van der Meij Topics: • Integrating ESG strategies across departments such as legal, finance, operations, communication and HR. • Fostering cross-functional collaboration to align diverse teams with ESG objectives. • Developing unified policies and addressing outdated practices that hinder ESG progress. • Embedding ESG governance structures that ensure consistency and accountability across the organization. REGISTER Our trainer: Simone (S.L.) Honig Suzanne Kroner-Rosmalen 2 October | 14:00 - 17:00 ESG Disclosure and Litigation Risks Learning outcome: Align ESG disclosures with legal requirements while managing litigation risks and stakeholder pressures. Key skills gained: Navigating CSRD and CSDDD; managing litigation risks; ensuring transparent branding. Focus: With the increasing regulatory landscape and stakeholder scrutiny, ESG disclosures are under the spotlight. This session explores how organizations can align their ESG reporting with legal requirements while managing the associated litigation risks. Participants will gain practical insights into navigating evolving regulations, addressing activism and NGO pressures, and ensuring transparency without compromising compliance. Topics: • Navigating Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD) requirements. • Managing ESG-related litigation risks, including challenges posed by activist groups, NGOs, and shareholder actions. • Balancing transparency in branding and marketing with compliance, avoiding greenwashing. • Identifying best practices in ESG reporting to build stakeholder trust while mitigating legal risks. REGISTER 1 July | 14:00 - 17:00 Sustainable Funding and Finance Learning outcome: Access sustainable funding and meet evolving stakeholder expectations for ESG performance. Key skills gained: Navigating green finance; leveraging incentives; meeting investor demands. Focus: Accessing sustainable funding and meeting stakeholder expectations are critical for organizations striving to achieve their ESG goals. This session provides insights into navigating green finance regulations, leveraging ESG-aligned investment opportunities, and meeting the growing demands of investors and shareholders. Our trainer: Maarten Biermans Topics: • Understanding green finance regulations and identifying relevant incentives. Leveraging investment opportunities to align with ESG objectives and goals. Meeting shareholder and investor demands for transparency and ESG performance. • Addressing evolving expectations from financial institutions and regulatory bodies. REGISTER Our trainer: Guido Febus Michael Van Woerden 11 September | 14:00 - 17:00 ESG Supply Chain Due Diligence Learning outcome: Manage risks and resilience in global supply chains while ensuring compliance with ESG standards. Key skills gained: Aligning supply chain practices with CSRD and CSDDD; addressing ESG risks; building resilience. Focus: Effective supply chain management is a cornerstone of ESG compliance and risk mitigation. This session explores strategies to align supply chain practices with evolving regulations, build resilience, and ensure Topics: • Aligning supply chain practices with CSRD (Corporate Sustainability Reporting Directive) and CSDDD (Corporate Sustainability Due Diligence Directive). Identifying and addressing ESG risks within complex global supply chains. Building resilience to disruptions while maintaining compliance with sustainability standards. • Implementing frameworks to ensure ethical sourcing and labor practices. REGISTER Our trainer: Obbe Siderius Michael Van Woerden 21 October | 14:00 - 17:00 Supervision and Transparency: A Delicate Balance in Stakeholder Management Learning outcome: Build trust with stakeholders while meeting regulatory and supervisory expectations. Key skills gained: Risk assessments; managing regulatory interactions; leveraging ISO frameworks. Focus: Balancing stakeholder trust and regulatory compliance is critical for organizations navigating ESG challenges. This session provides insights into risk assessments, interactions with regulatory authorities, and the role of international frameworks in achieving ESG alignment while maintaining credibility with stakeholders. Topics: • Insights from regulatory bodies on the effectiveness of ESG policies and practices. Strategies for managing interactions with supervisory authorities and navigating regulatory expectations. • Leveraging ISO frameworks and best practices to align organizational strategies with ESG requirements. • Building trust and transparency to strengthen stakeholder relationships. REGISTER Our trainer: Joris Krijger 4 November | 14:00 - 17:00 Data Privacy and AI in ESG Learning outcome: Leverage AI and data responsibly to enhance ESG initiatives while complying with privacy regulations. Key skills gained: AI-driven ESG reporting; addressing ethical considerations in AI use; navigating data privacy laws. Focus: As organizations increasingly rely on data and AI to drive ESG initiatives, ensuring ethical use and compliance with privacy regulations is critical. This session explores how to harness the power of AI responsibly to support ESG compliance, reporting, and innovation, while addressing ethical and privacy concerns. Topics: • Leveraging AI and advanced analytics to streamline ESG compliance and reporting. • Navigating data privacy regulations while balancing innovation and ESG objectives. • Addressing ethical considerations in the use of AI for ESG initiatives, including bias, transparency, and accountability. • Ensuring data governance structures align with global ESG goals. REGISTER 4 December | 14:00 - 17:00 Culture as Strategy: Enabling ESG Execution through Leadership, Trust and Inclusion Learning outcome: How to build cultures of trust and safety that enable effective global ESG strategy execution. Key skills gained: Participants will learn what it takes to lead with integrity and care, foster inclusion, and collaborate across functions to drive ethical decisions and long-term ESG impact. Focus: Integrity and trust are the foundation of resilient ESG strategies. When leaders act with transparency and care, they unlock diverse perspectives, ethical decision-making, and sustainable growth. This workshop explores how organizations can build cultures of trust, safety, and inclusion—and how ESG professionals can drive this transformation through cross-functional collaboration and leadership. Our trainer: Bianca Bernecker Michael Van Woerden Topics: - Understand how leadership influences ethical, inclusive, and sustainable cultures. - Spot cultural patterns understanding culture and reveal hidden dynamics. - Psychological Safety: encouraging openness, speak up and inclusion. - Use diverse perspectives to improve decisions and advance ESG goals. REGISTER Our trainer: Mark de Lat 20 May | 14:00 - 17:00 Developing leadership strategies that align ESG goals with corporate strategies Leadership servers as the foundation for embedding ESG principles into corporate strategies. This session explores the role of stewardship in aligning organizational vision with sustainability in driving meaningful change. Topics: Development of leadership that integrate ESG objectives with business strategy. Engaging leadership and boards to champion sustainability efforts. Objective: Inspire participants to lead sustainability transitions that align ESG goals with organizational strategies by focusing on their own leadership Contact Information For questions or to discuss your registration, contact us: Email: info@icc.nl Website: www.iccwbo.nl Location: ICC Netherlands, Bezuidenhoutseweg 12, 2594 AV, The Hague Get in touch FAQ Who is this training for? This training is designed for professionals across all business functions who want to integrate ESG into their decision-making, including executives, board members, sustainability officers, legal and compliance professionals, finance leaders, HR, operations, and communications experts. What makes this ESG training different from others? his training is not designed to replace an academic study—it is built to work in practice. It follows a pragmatic, action-oriented approach, ensuring that participants can apply ESG principles directly within their organizations. Rooted in ICC’s "for business, by business" principle, the training is led by industry experts who understand real-world business challenges and provide practical solutions rather than purely theoretical insights, therefore it is an ideal complement to your academic study. Do I need prior ESG knowledge to attend? No! The training is designed for both beginners and experienced professionals, providing foundational insights and advanced strategies to apply ESG principles in any role. What topics are covered in the training? The training covers key ESG governance areas, including: Aligning ESG with corporate strategy Breaking silos across departments (legal, finance, HR, operations, and communications) Navigating ESG regulations (CSRD, CSDDD, Omnibus) Managing ESG disclosures and litigation risks Building trust through transparency & stakeholder engagement Embedding ESG into company culture and leadership How will this training help me implement ESG in my role? The training bridges strategy and execution, equipping you with practical frameworks, tools, and real-world examples to apply ESG principles in decision-making, compliance, reporting, and stakeholder engagement. Will there be case studies, exercises, or real-world applications? Yes! The training includes case studies, interactive exercises, and group discussions to help you apply concepts in your own business context. How does this training help break silos and improve cross-functional collaboration? ESG success requires alignment across departments. This training helps you understand and engage key functions (legal, finance, HR, operations, marketing), enabling teams to work together, drive impact, and avoid isolated ESG efforts. What is the cost of the program? The total cost for the program is: ICC Members: €1600 for all 9 modules (or 200/module). Non-Members: €2400 for all 15 modules (or 300/module). The price is deliberately kept low to ensure accessibility and encourage broad participation. Are group or company registrations possible? Yes! Organizations can enroll teams or departments to align ESG strategies across functions. As a company, you can also choose to send different attendees to different training sessions, allowing for flexibility in participation and ensuring that each session matches the specific training needs of your team. Contact us for group pricing and customized participation options. Is this an in-person or online training? This is an in-person training, designed for interactive discussions, networking, and hands-on learning. The trainings will take place in The Hague - Malietoren Is the training available on-demand if I can’t attend live? Currently, this is an in-person program, but follow-up materials and key takeaways will be provided for reference. What is the schedule and duration of the training? The training consists of 9 modules, with 1 to 2 sessions per month to allow for in-depth learning and practical application. Each session lasts about 3 hours, providing a focused and interactive experience. Sessions are spread throughout the year, with a break during summer holidays to accommodate professional schedules. Will I receive a certificate upon completion? Yes! Participants will receive an official ICC Certificate. Can this training contribute to professional development credits (CPD/CPE)? Yes, the training may count toward continuing professional education (CPD/CPE) credits, depending on your professional body. Please check with your organization for eligibility. How do I register for the training? You can register using the form below to enroll in the complete program, or click on each specific module above to register for individual sessions. How it works: Once you have registered for all modules, you will receive a personal code to manage individual module registrations. This allows you to assign different participants per module if needed. If the same person is attending all modules, they will be automatically added to each session. This administrative process ensures proper tracking for certification purposes. If you have any questions about registration, feel free to contact us. Can I attend one module first and then decide? Yes! You can register and pay for a single module to see if the program meets your needs. If you then decide to enroll in the full series, we will deduct the cost of the module you already attended. If the program has already started, we will recalculate the fee on a pro-rata basis for the remaining training sessions, ensuring fair pricing for your participation. ESG, making it happen - Registration Please complete the form below or send an email to info@icc.nl to secure your place in this program. First name* Last name* Job title Organisation Industry Email* Phone Participation Type* ICC Member (€1600 for all sessions) Non-member (€2400 for all sessions) Other (UNGP, VU, etc.) Note: Pricing covers all 9 sessions and is transferable within the same organization. You can also register for one module only on our website. What are your main goals for participating in this program? (Open-ended: max 150 words) Do you have any dietary preferences or restrictions? (For in-person sessions) Do you require any accessibility accommodations? (Optional) How did you hear about this program? ICC website LinkedIn/Social Media Referral Newsletter Other I agree to receive program-related communications from ICC Netherlands. I confirm that the information provided is accurate and complete. * Register For any questions regarding registration, contact us at info@icc.nl

Bas Van Zelst Enhance Arbitration B.V. Arbitrator, Mediator Biography Prof. Bas van Zelst co-founded Enhance Arbitration. Building on about 20 years of experience, Bas acts as counsel, arbitrator, and expert in commercial and investment matters – including on annulment and enforcement mandates. Bas has extensive experience in conducting and advising on national and international commercial arbitration and related proceedings before the regular courts. He has been involved in arbitration procedures under the ICC, NAI, LCIA, UNCITRAL and DIS arbitration rules. Prof. Van Zelst combines his full-time counsel practice with a position as professor of dispute resolution and arbitration at the University of Maastricht. He is a member of the editorial board of TvA, the Dutch Journal of Arbitration Law, and a member of the Netherlands Arbitration Institute's Advisory Board since 2018. Contact Details Netherlands +31611388570 zelst@enhancearbitration.com Additional Links Link Bar Admission(s) NL (Dutch Bar) CV Credentials CEDR Languages Spoken English, Dutch Specialisation Construction, Engineering, Distribution, Franchising, Investment / Public International Law, Corporate Law / M&A, Energy and Natural Resources

Through its network of expert commissions, ICC provides a platform for businesses to shape global policy and standards. These commissions are the backbone of ICC’s thought leadership and advocacy—working across disciplines to ensure that the voice of business is heard at every level of international rulemaking. Global Advocacy & Policy Commissions Through its network of expert commissions, ICC provides a platform for businesses to shape global policy and standards. These commissions are the backbone of ICC’s thought leadership and advocacy—working across disciplines to ensure that the voice of business is heard at every level of international rulemaking. ICC Commissions are working bodies composed of business leaders, legal experts, economists, and practitioners from around the world. Each commission focuses on a specific policy area—ranging from trade and taxation to sustainability, digital economy, dispute resolution, and anti-corruption. Together, they develop policy recommendations, practical guidance, and global business standards that help companies navigate complex international challenges. Global Policy Commissions Arbitration and Dispute Resolution As a unique thinktank of ICC Dispute Resolution Services, the Commission pools expertise to deepen awareness and insight on practical and legal arbitration and Alternative Dispute Resolution (ADR) issues. It contributes to refining the ICC Dispute Resolution Rules and offers practical tools, recommendations, and model clauses in reports and guides available on the ICC website and in the ICC Bulletin. The latest report and guide from the ICC Commission on Arbitration and ADR enhance understanding of various dispute resolution methods and how to resolve international arbitration disputes effectively. Find out more Business Integrity The Commission provides a vital platform for sharing best practices and engaging with policymakers on key topics such as integrity, business ethics, transparency in reporting, and human rights. Central to our mission is the development of an "Integrity Advocacy Toolkit" designed to assist companies and local business networks in combating corruption effectively. We are also committed to updating the ICC Rules on Combating Corruption and the ICC Anti-Corruption Clause, reinforcing our stance against unethical practices. Additionally, the commission is pioneering the creation of the first industry framework for responsible dealings in "sensitive" markets, marking a significant step in promoting ethical business conduct globally. Find out more Commercial law & Practice The commission aims to modernise and streamline commercial law and practices. It seeks to provide businesses with practical tools for efficient implementation of ICC Incoterms® rules globally, update the ICC’s collection of model contracts to reflect evolving business requirements, and advocate for the update of legal structures to accommodate and promote the digital transformation of cross-border trade processes. Coming soon Intellectual Property The commission on Intellectual Property is centred on shaping and guiding the evolution of IP policy frameworks to address contemporary challenges and opportunities. It aims to offer insights on potential policy measures to counteract the rising concerns over abusive third-party financing of IP lawsuits. Additionally, the commission provides input into UN discussions to fine-tune existing legal structures that govern the nexus between scientific research, innovation, and biodiversity conservation. It is also committed to facilitating the deployment of resources that assist small businesses in maximizing the benefits from their IP holdings. Overall, the commission underscores the significance of fostering policy environments conducive to innovation. Coming soon Environment and Energy The commission on Environment and Energy is committed to infusing business expertise into pivotal environmental and energy-related global discussions. With an eye on the upcoming COP30, it seeks to contribute valuable insights from the business world to the UNFCCC negotiations. It also aims to craft guidance for policymakers on enhancing the efficacy of carbon pricing mechanisms, specifically addressing concerns of lekkage, pricing, and allocation of proceeds. Addressing the pressing global issue of plastics pollution, the commission offers business perspectives to aid in the creation of an impactful international treaty. Additionally, the commission is in the process of piloting and refining the ICC Sustainable Trade Framework, underscoring its dedication to sustainable practices in international trade. Find out more Marketing and Advertising The commission on Marketing and Advertising seeks to modernize and reinforce the standards and practices within the advertising industry. The commission emphasizes the enduring importance of self-regulation in marketing and advertising, particularly in areas of increasing significance like diversity and the adoption of novel technologies. Moreover, it advocates for the widespread acceptance and application of established ICC frameworks and guidelines, such as the ICC Framework for Responsible Environmental Marketing Communications, with the aim of instilling trust in corporate claims related to sustainability. Find out more Competition The commission is focused on evolving competition policies to align with contemporary challenges and business needs. Its primary goals are to reform antitrust policies to facilitate vital industry collaboration in addressing global climate and sustainability objectives, specifically in Europe, North America and LatAm. The commission also seeks to harmonize national merger control procedures, offering businesses more clarity and consistency in international operations. Moreover, it aims to guide companies through the intricate policy landscapes associated with foreign subsidies. Coming soon Taxation The commission on Taxation is dedicated to shaping coherent and effective global tax policies that cater to contemporary business and societal needs. Key objectives include offering essential business perspectives to shape international tax reforms, particularly within the OECD’s inclusive framework and the anticipated new UN convention, with a strong emphasis on tax certainty and global coordination. The commission ardently champions the creation and implementation of comprehensive mechanisms to prevent and resolve tax disputes. Additionally, in response to evolving work dynamics post-pandemic, the commission spearheads discussions on suitable tax frameworks for cross-border teleworkers. A crucial focus is also to guide businesses in understanding and navigating the intersections of tax policies with environmental objectives and the broader landscape reporting. Coming soon Digital Economy The commission aims to pioneer advancements in the digital economy with a particular emphasis on cybersecurity. The commission is also committed to offering vital business perspectives to shape the ongoing UN cybersecurity discussions. In addition, it advocates for a global alignment with the OECD’s principles concerning trusted government access to private sector-held personal data. Lastly, the commission seeks to guide the creation of international policy frameworks that promote the seamless and trustworthy flow of data, drawing on practical industry methodologies. Find out more Banking (trade, supply chain and export finance) The commission is dedicated to advancing and modernizing the banking sector, particularly focusing on trade, supply chain, and export finance. A key goal is to enhance the ICC Trade Register, establishing it as the premier source of market intelligence for trade finance products, serving banks, investors, and regulators alike. We advocate for equitable capital treatment of trade finance assets in significant legislative initiatives and promote the digitization of ICC trade finance rules, including the development of standardized APIs. Our efforts also include updating financial crime and risk policies for trade finance transactions, revising the ICC’s guidelines for processing letter-of-credit transactions ("ISBP"), and providing expert guidance on ICC banking rules through opinions and technical advisory briefings. Coming soon Customs & Trade facilitation Focus on enhancing customs and trade facilitation processes on a global scale. Its main objectives include offering valuable insights into pivotal World Customs Organization initiatives, especially concerning valuation and product classifications. It also aspires to be at the forefront of discussions on contemporary challenges faced by national customs agencies, with a focus on digital transformation and the circular economy. The commission promotes the enhancement of ‘trusted trader’ programs by suggesting modifications to pertinent WCO standards. Provide a platform to identify – and respond to – key in-country trade facilitation challenges utilising the full reach of ICC’s national committee network. Coming soon Trade & Investment The commission on Trade and Investment is committed to advancing and refining the global trade and investment landscape. It actively participates in shaping discussions related to the reform of the World Trade Organization (WTO) system. An important advocacy point is to persuade governments to permanently prohibit the imposition of customs duties on data transfers. The commission provides vital business perspectives to steer the WTO e-commerce negotiations towards a high-standard resolution. Furthermore, it takes a prominent role in global dialogues, promoting potential trade policy changes that can expedite the adoption and expansion of circular economy principles. Coming soon Wherever global decisions are made, we ensure that businessis at the table. Position papers & publications Global Trade Outlook 2025: Industry Insights Business leaders worldwide have shared crucial insights with ICC on key trade policy challenges, highlighting the need for predictability in global markets. Find out more Are value-added taxes a barrier to trade? Understanding the differences between value-added taxes (VAT) and tariffs is crucial for informed international trade policy decisions. Find out more The implications of a democracies-only trade pact New ICC analysis examines the economic implications of proposals to establish a trade system limited to democratic nations, finding such plans would trigger a tariff shock three times larger than the Smoot-Hawley Tariff Act of 1930 that significantly impacted global trade by raising US import duties on a wide range of goods. Find out more Why the most-favoured nation principle matters Stable, fair, and predictable trade benefits everyone Find out more Industry response to ISO Technical committee on Digital Marketing New ICC analysis examines the economic implications of proposals to establish a trade system limited to democratic nations, finding such plans would trigger a tariff shock three times larger than the Smoot-Hawley Tariff Act of 1930 that significantly impacted global trade by raising US import duties on a wide range of goods. Find out more How do we work? Representing over 45 million businesses in more than 170 countries, the International Chamber of Commerce (ICC) ensures that the voice of business is heard at global, regional, and national levels. We often see a gap between the policies developed by governments and the day-to-day reality for businesses. Our role is to bridge that gap — by sharing practical insights and proposing solutions that work in the real world, for companies large and small, across all sectors. Through our global network, we collect feedback from national contexts and bring it to the right international discussions. At the same time, we help shape national positions that align with the interests of the global business community. We advocate for the value of business in society, the importance of cross-border collaboration, and the need to build a sustainable and inclusive future. How do we form our positions? To develop our positions, we analyze how global policies impact business in practice. We do this in close collaboration with our members and partners through: 12 expert commissions Dedicated working groups and task forces This structure gives our members a voice in shaping global business policy, keeps us connected to what’s happening on the ground, and helps us focus on solutions that work. When you engage with ICC, you’re hearing the voice of 45 million companies in 170+ countries, representing more than 1 billion workers. Where do we raise our voice? ICC speaks on behalf of business at both national and global forums. We are the only business organization with permanent observer status at the United Nations, and an active voice at: The OECD The G7 and G20 The World Customs Organization The World Trade Organization The UN Climate Conferences (COP) We are a Trusted Partner